Loss Prevention Manager

2 months ago

Toronto, Canada Marriott International, Inc Full time

**Job Number** 24171641
**Job Category** Loss Prevention & Security
**Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

**CORE WORK ACTIVITIES**

**Managing Security/Loss Prevention Operations**
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
- Comply with applicable laws and safety regulations.
- Follow proper key control guidelines in loss prevention and in the property.
- Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
- Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follow Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees first aid program for guests and employees.
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

**Ensuring Exceptional Customer Service**
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives and peers on relevant information in a timely manner.

The salary range for this position is $63,000 to $83,000 annually.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global com

  • District Loss Prevention Supervisor

    6 months ago

    Greater Toronto Area, Canada Loss Prevention Services Limited Full time

    SUMMARY OF POSITION The District Loss Prevention Supervisor (DLPS) is responsible for overseeing all LPSL banners within a geographic district. They play a critical role in ensuring the staff in the reporting district are of the highest quality and professionalism. The DLPS oversees scheduling and timekeeping as well as ensuring compliance of company...

  • District Loss Prevention Supervisor

    6 months ago

    Greater Toronto Area, Canada Loss Prevention Services Limited Full time

    SUMMARY OF POSITION The District Loss Prevention Supervisor (DLPS) is responsible for overseeing all LPSL banners within a geographic district. They play a critical role in ensuring the staff in the reporting district are of the highest quality and professionalism. The DLPS oversees scheduling and timekeeping as well as ensuring compliance of company...

  • District Loss Prevention Supervisor

    6 months ago

    Greater Toronto Area, Canada Loss Prevention Services Limited Full time

    SUMMARY OF POSITION The District Loss Prevention Supervisor (DLPS) is responsible for overseeing all LPSL banners within a geographic district. They play a critical role in ensuring the staff in the reporting district are of the highest quality and professionalism. The DLPS oversees scheduling and timekeeping as well as ensuring compliance of company...

  • Experienced Undercover Loss Prevention Investigator

    4 months ago

    Greater Toronto Area, Canada Loss Prevention Services Limited Full time

    **Loss Prevention Services Limited** (LPS) is Ontario’s leading provider of security personnel, dedicated to safeguarding a diverse range of clients across the region. We are committed to excellence in security and loss prevention, and we are currently seeking a highly skilled and experienced Undercover Loss Prevention Investigator to join our team in the...

  • Loss Prevention

    6 months ago

    Toronto, Canada Sephora Full time

    **Job ID**: 242655 **Location**: ON-Dufferin Mall (1522) **Address**: 900 Dufferin Street #0210, Toronto, ON M6H 4A9, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce...

  • Loss Prevention

    6 months ago

    Toronto, Canada Sephora Full time

    **Job ID**: 242642 **Location**: ON-Bloor Street (0508) **Address**: 77 Bloor Street West, Unit #1, Toronto, ON M5S 2B4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce...

  • Loss Prevention

    5 days ago

    Toronto, Canada Sephora Full time

    **Position**: Loss Prevention **Profile**: **Job ID**:259368 **Location**:ON-Eaton Centre (0500) **Address**:220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA) **Full Time/Part Time**:Full Time **Position Type**:Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain...

  • Loss Prevention Specialist

    2 months ago

    Toronto, Canada Ren's Pets Depot Full time

    **Job Summary** Ren’s Pets is a leading Canadian specialty pet retailer, whose mission to support dog and cat parents with the best premium food, treats and toys for their pets to have happy, healthy lives. We are passionate about pets and the people they own. We are currently seeking a Loss Prevention Specialist to join our Loss Prevention Team....

  • Loss Prevention

    3 weeks ago

    Toronto, Canada Sephora Full time

    Job ID: 253082 Location: ON-Sherway Gardens (0544) Address: 25 The West Mall, Unit #1210, Etobicoke, ON M9C 1B8, Canada (CA) Full Time/Part Time: Full TimePosition Type: RegularThe Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES...

  • Loss Prevention

    6 days ago

    Toronto, Canada Sephora Full time

    Job ID: 253082 Location: ON-Sherway Gardens (0544) Address: 25 The West Mall, Unit #1210, Etobicoke, ON M9C 1B8, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES...

  • Director of Loss Prevention

    6 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 24048080 **Job Category** Loss Prevention & Security **Location** The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages security/loss prevention operations on a daily basis. Areas of...

  • Assistant Loss Prevention Manager

    6 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** Assistant Manager - Loss Prevention **Job Number** 24051641 **Job Category** Loss Prevention & Security **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in...

  • Assistant Loss Prevention Manager

    6 months ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23193701 **Job Category** Loss Prevention & Security **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the management of the daily functions of the department to...

  • Assistant Loss Prevention Manager

    2 weeks ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24203967 **Job Category**Loss Prevention & Security **Location**Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada, M5H 2M9 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists in the management of the daily functions of the department to ensure...

  • Assistant Loss Prevention Manager

    6 months ago

    Toronto, Canada Marriott International Full time

    **Job Number** 23193701 **Job Category** Loss Prevention & Security **Location** Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the management of the daily functions of the department to...

  • Loss Prevention Coordinator

    6 months ago

    Toronto, Canada High Tide Inc Full time

    High Tide Inc., the fast paced, growing, and highly successful cannabis retail is seeking a **Loss Prevention Coordinator**. Reporting to Manager, Loss Prevention. This is a critical role in High Tide’s continued success and growth. **Specific Responsibilities**: The role is accountable for the following: - Identifies, recommends, and implements systems...

  • Loss Prevention Coordinator

    6 months ago

    Toronto, Canada High Tide Inc Full time

    High Tide Inc., the fast paced, growing, and highly successful cannabis retail is seeking a **Loss Prevention Coordinator**. Reporting to Manager, Loss Prevention. This is a critical role in High Tide’s continued success and growth. **Specific Responsibilities**: The role is accountable for the following: - Identifies, recommends, and implements systems...

  • Retail Loss Prevention Manager

    4 weeks ago

    Toronto, Ontario, Canada Sport Chek Full time

    About the RoleAs a Retail Loss Prevention Manager at Sport Chek, you will play a vital role in maintaining a secure store environment.You will be responsible for leading the effort to reduce internal and external loss within the store by being a presence on the sales floor and ensuring the store is executing all aspects of the LP Program.Be a Loss Prevention...

  • Loss Prevention Agent

    6 months ago

    Toronto, Canada Sephora Full time

    **Job ID**: 227100 **Location**: ON-Eaton Centre (0500) **Address**: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce...

  • Loss Prevention Agent

    6 months ago

    Toronto, Canada Sephora Full time

    **Job ID**: 217047 **Location**: ON-Yorkdale (0502) **Address**: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce...