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Retail Sales Associate/key Holder

1 month ago

Edmonton, Canada FXR Factory Racing Inc. Full time

**Job Overview**
**Sales Associate - Key Holder (Part time) - Edmonton**

Our team is growing at the FXR Factory Outlet Superstore in Edmonton

**Who we are**:
FXR is the global leader in Snowmobile, Motorcross and Fishing apparel as well as protective gear. This growing international company designs, markets, produces and sells gear for performance driven, power sports athletes and enthusiasts around the world. FXRoffers a high energy, stimulating retail environment, and we believe in making work fun

Our stores strive to provide great customer service and the ability to make sure our customers are leaving with an amazing product

**About the role**:
We are looking for an enthusiastic and motivated Sales Associate-Key Holder to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and expert advice to our customers. With experience in the retail industry, your role will involve opening and closing the store when needed, assisting customers in selecting the best products to meet their needs, maintaining an organized and visually appealing store, and achieving sales targets.

**Responsibilities**:

- Arrive to open the store and start preparations for the day when needed
- Take care of closing responsibilities to close the store when needed
- Be on the floor most of the time working with customers to provide a high level of customer service
- Responsible for customer returns, exchanges, and warranties
- Assist in dealing with upset or customer complaints.
- Ensuring that the store is clean and organized before leaving closing shifts.
- Assisting cashiers in periods of high customer volume.
- Identifying any problems and reporting them to management.
- Keep up with product knowledge of new products, coming into store
- Assuming managerial responsibilities in the event of management absentees.
- Answer and respond to store phone calls from customers and other stores.
- Support the Store Manager and sales team to achieve and exceed sales targets and goals
- Promote a positive and fun team atmosphere
- Support Store Manager to oversee day to day operations, delegating effectively to meet project deadlines and delivery an ultimate store experience

**Requirements**:

- 1-2 years of retail/sales or customer service experience
- Prior experience as a key holder an asset but not required
- Proven record of being reliable and dependable.
- Power Sports knowledge an asset (Motorcross, Snowmobiling, ATV, Fishing).
- A friendly, upbeat personality.
- A competitive, self-starter with excellent communication skills.
- Drive for seeking improvement in store performance and optimizing the customer experience.
- Passion for action sports and performance lifestyles.
- Able to adapt to change with little or short notice.
- Ability to work flexible hours, including weekends and evenings
- Basic computer skills for inventory and sales transactions

**Why work with us?**

As FXR continues to grow, we recognize the importance of having the right people on our team. FXR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees and customers.

We offer:

- Employee Discounts
- On-the-job training
- Growth opportunities
- Safe work environment
- Fun and exciting work environment with a team that shares your passion for extreme sports.
- Located on a main bus route.

**How to apply**:
**Job Type**: Part-time

Expected hours: 15 - 30 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Sales: 1 year (required)

Work Location: In person