Estimator/administrator
2 weeks ago
**Are you an experienced Body Shop Estimator looking to take the next step-up in your career? If so, we have a new challenge for you.**
We are a growing family-owned business, looking to appoint an experienced Estimator/Administrator to join our team. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading
**Key Responsibilities**
The key responsibilities of an Estimator/Administrator include, but are not limited to:
- Provide exceptional customer service via person and telephone contact.
- Coordinate and book customer appointments for Collision Center estimates and repairs.
- Facilitate towing and storage transactions.
- Responsible for vehicle imaging as per brand and insurance requirements.
- Perform estimate for Collision and Paint repair for all brands of vehicles.
- Follow up with Insurance companies for claim related correspondence.
- Assist with parts ordering and sublet repair tasks.
- Assist with workshop flow and estimated cycle time for completion of repairs.
- Provide additional imaging and supplementary estimates when necessary.
- Follow up with customer or Insurance partners for on repair status.
- Maintain accurate documentation and obtain customer signatures as required.
- Oversee final repairs for appearance and quality of work.
- Any other duties as required.
**The Benefits**
- State-of-the art facility. Air-conditioned spaces
- Outstanding leadership and support
- Professional training and processes
- Large customer base
- Benefit package, life, dental, health, RRSP, pension plan and EAP
- Collegial workplace atmosphere
- Career advancement opportunities
**What you bring to the role**
The key skills and qualities of a Estimator/Administrator:
- Completion of a motor vehicle body repair apprenticeship program or a combination of over 3 years of work experience in the motor vehicle body repair trade.
- 3 years of experience in automotive body shop estimating.
- Knowledge of Audatex Estimating, Mitchell Connect and Qapter estimating software.
- Possess a valid driver's license.
- Proven abilities in automotive body repairs.
- Ability to work independently in a busy environment.
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to effectively communicate both verbally and in writing.
- Able to work well under pressure.
- Strong attention to detail. Team player.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Computer literate.
We thank all applicants. Only those selected will be contacted.
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