Customer Experience Agent

3 weeks ago

Lethbridge, Canada Jetz Car Wash Full time

Join Our Team as a Customer Experience and Maintenance Specialist

Are you passionate about creating exceptional customer experiences and have a knack for building and equipment maintenance? Do you thrive in a dynamic, hands-on work environment? We have an exciting full-time opportunity for an enthusiastic individual to join our team

As a Customer Experience and Maintenance Specialist, you will play a crucial role in ensuring our customers enjoy the best car wash experience. Your responsibilities will include:

- Assisting customers with their car wash needs and ensuring they have a positive experience from start to finish.
- Maintaining the cleanliness and functionality of our site and equipment.
- Performing routine maintenance and repairs on our equipment to ensure optimal operation.
- Managing office sales and overseeing the site operations during your shift.

Key Qualifications:

- Ability to prioritize tasks and work independently.
- Previous customer service experience and familiarity with point-of-sale systems are a plus.
- Owning a vehicle is required as we have two locations.
- Strong background in mechanical, building, or equipment maintenance is highly desirable.

We value individuals who are proactive, detail-oriented, and have a genuine love for clean vehicles and a positive work environment. There are also opportunities to expand your role based on your interests and skills.

Why Join Us?
- Be part of a friendly and supportive team.
- Work in a positive and engaging environment.
- Opportunities for role expansion and career growth.
- Utilize and enhance your maintenance skills in a rewarding setting.

If you are ready to make a difference, enjoy working in a customer-focused setting, and have a talent for maintenance, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Application question(s):

- Do you have a reliable vehicle?
- Do you have any equipment maintenance or repair experience?
- Do you have any building maintenance experience?

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Drivers License (required)

Work Location: In person

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