Ict Computer Technician

1 week ago

Cornwall, Canada Catholic District School Board of Eastern Ontario Full time

**DEPARTMENT OF HUMAN RESOURCES
**2755 Highway 43, Kemptville, Ontario K0G 1J0

phone: 613-258-7757 toll free: 1-800-443-4562

Posted on: April 19, 2024 at 3:45pm

CUPE#4040 - SL2024

Position: ICT Computer Technician - Long-Term Occasional

Location: Cornwall Board Office - Travel to CDSBEO Schools

Hours of work: 35 hours/week

**Salary**: $28.24/hour

Effective: Immediately - June 26, 2024

Note
Please refer to the attached job description for further information.
- Qualifications- Post-secondary two (2) year diploma in Information Technology.
- Minimum of two (2) years work-related experience.
- Working knowledge of Microsoft, MS Office Suite and Teams
- Must possess a vehicle and a valid driver’s license.

Friday, April 26, 2024 by 4:00pm

**The CDSBEO adheres to equitable hiring, employment and promotion practices and is committed to an inclusive workforce. We**

**and/or people with intersectional identities, as well as others who may contribute to the further diversification of ideas.**

**The Catholic District School Board acknowledges that our schools are located on the unceded, traditional Algonquin territory of the**

**Anishinaabe people as well as the land of the Mohawk territory of the Haudenosaunee/Rotinonhsho’n:ni people. We respect both the**

**land and the people of this land including all Indigenous people who have walked in this place.**

**Pursuant to the Accessibility for Ontarians with Disabilities Act, (AODA), if applicants require accommodations at any time throughout**

**Susan Wilson Laurie Corrigan**

**Chair of the Board Director of Education**

A. Job Identification:
Title: ICT Computer Technician

Department: ICT (Information and Communication Technology)

Immediate Supervisor: Supervisor of Information and Communication Technology

B. Job Summary:
Under the direction of the Supervisor of Information and Communication Technology, the Computer Technician is

responsible to provide support in all areas of information technology and telecommunications, including

configuration, maintenance, monitoring and troubleshooting with technical issues and Assistive Technology

Programs. This position will provide on-site and remote support to schools. The emphasis will be on providing

remote support whenever possible.
- C. Duties and Responsibilities:
- Configure, install, modify, maintain computer equipment, operating systems and computer software for all

networked and non-networked computers.
- Diagnose hardware and software issues.
- Review and resolve IT Helpdesk requests.
- Prioritize and escalate issues, as necessary.
- Assist end users by handling questions and concerns in a professional manner.
- Responsible for performing initial diagnosis and resolving the issues in a timely manner.
- Install, modify and maintain computer cabling.
- Provide a preventative maintenance program for computer equipment.
- Repair computer equipment.
- Prepare for shipment equipment that cannot be repaired in-house.
- Instruct users as to the proper operation of computer equipment and Assisitve Technology software.
- Assist in the preparation and distribution of operating system files.
- Assist in the programming of computer software and inform users of availability.
- Receive, process and place telephone calls.
- Perform other duties as assigned which are unplanned and of a transient nature and are consistent with the

above job summary and duties.
- D. Qualifications:
- Post-secondary two (2) year diploma in Information Technology.
- Minimum of two (2) years work-related experience.
- Working knowledge of Microsoft, MS Office Suite and Teams
- Must possess a vehicle and a valid driver’s license.

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