Supervisor, Aquatics

Position Type:
Contract (Full Time) (Fixed Term)

Closing Date:
January 15, 2025

Salary/Wage Range:
$82,481.00 - $103,102.00

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Job Purpose:
Reporting to the Manager, Aquatics, this position supervises aquatic
programming and facility operations for RCC through developing, planning,
administration, promoting, implementing new or revised aquatic programs, and
oversees the day-to-day operations of the aquatic facility. Liaisons with the
community, volunteers, city staff regarding facility program needs.
Duties &

**Responsibilities**:

- Ensure adherence to safety regulations and that staff certifications

remain current.
- Conduct training sessions, schedule lifeguard rotations, and address

risks associated with daily operations to maintain a safe aquatic
environment.
- Implement protocols for addressing risks, ensuring that staff respond

effectively to emergencies.
- Provide day-to-day supervision of section staff including recruitment,

guidance, performance management, and recognition.
- Oversee program documentation, including staff files, and enforce

quality assurance measures for safety and program standards. Evaluate
program effectiveness and make recommendations for changes.
- Develop and monitor seasonal schedules, ensuring program capacity

aligns with demand.
- Coordinate with community aquatics programs including Lifesaving

Society events, drowning prevention campaigns, and specialized
aquatic activities.
- Deliver a high standard of customer service, responding to and

resolving inquiries and issues.

Job Profile
- Maintain community relationships, promote program participation, and

work to enhance customer satisfaction.
- Meet established key accountability indicator targets, and monitor and

identify aquatics programming trends and community needs to improve
the aquatics experience.
- Duties and responsibilities are inclusive, but not limited to the above.

Technical

Qualifications & Experience:

- Education: Completion of a College Diploma in Leisure Services

Management, or related field. Current Lifesaving Instructor, Lifesaving
Swim Instructor, Lifesaving Emergency First Aid Instructor, Standard
First Aid, National Lifeguard, Airway Management, HIGH FIVE, and
Certified Pool Operator (CPO) certifications are required.
- Experience: Over 2, up to 4 years of related experience.

Leadership & Direction:

- Management and leadership of a small work unit.

Working Conditions:

- 35-hour work week, standard office environment with on-deck pool work

required.
- Regularly required to be available evening, weekends, and holidays.

Accommodations

if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants: