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Plumbing - Service Technician

1 month ago

Edmonton, Canada Romaniuk Heating & Air Conditioning Full time

Here at Romaniuk, a division of RT Holdings Inc (Right Time Heating and Air Conditioning) we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource, helping our team grow their skills and wealth in a fun, culture focused environment. We know that to have the best employees, we need to be the best employers Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us
As a growing industry leader, we provide service and home comfort solutions to over 250,000 Canadian customers each year We are a team of extraordinary home service experts providing extraordinary service. We are people who go the extra mile to ensure peak performance for our customer’s homes electrical, plumbing, and heating/cooling systems.
**What we are looking for**:
We require energetic, motivated and career-minded Plumbers to be responsible for performing onsite installation and maintenance in residential homes.
- Journeyman certification or apprentice
- Experience with residential plumbing service calls, water treatment, trouble shooting and water heaters (tanks, tankless' s and boilers). Hydronic/boiler experience is an asset:

- Proven experience in diagnosing & servicing residential units.
- A thorough understanding of provincial plumbing code and standards;
- Strong customer service skills and good communication skills
- An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude
- A valid driver’s license with a suitable driving abstract
- Clear criminal background check
- Be safety conscious and come with a willingness to learn.

**What will you do**:
We want our Plumbers to become masters of their trade and always give customers the red carpet treatment advising them on potential services or treatments that work for them.
- Complete general and specific plumbing inspections
- Promote Right Time products and services on every call
- Must never sell the customer a repair they do not need
- Maintain communication with dispatch, your manager, parts and installation teams.
- Maintain a clean, fully stocked vehicle
- Maintain a clean and professional appearance
- Participate in training allowing you to grow and develop as a professional.
- An accountable and responsible personality, with a focus on delivering the best customer experience and has a positive, driven attitude;
- The ability to work efficiently and effectively independently and co-operatively within a team environment, completing installation, maintenance work and commissioning of plumbing elements in compliance with safety regulations, policies and procedures.
- Provide a five-star experience on every call or make it right before leaving the customers home
- Feel comfortable requesting online reviews from customers.
- Contribute to our high standards of health and safety
- Effectively mentor/be mentored by other plumbers on our team

Please note that this job description is intended to outline the general responsibilities and qualifications for the Plumber position. It is not an exhaustive list of all duties, responsibilities, and skills required. Other duties may be assigned as deemed necessary.
What We Offer
At Right Time we expect a lot from our employees. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:

- Competitive compensation
- A comprehensive benefits package including dental, health, prescription, and disability insurance
- Company matching RSP plan
- Additional incentive earnings
- Tuition reimbursement
- Company cell phone or Cell phone allowance provided
- Company vehicle with the ability to take home
- Tool Allowance
- Uniforms provided
- A long-term career with training and continual improvement and growth opportunities.
- Cross-functional career opportunities
- Relocation opportunities