Business Analyst

3 days ago


Toronto, Canada NTT DATA Full time

**Req ID**: 210418

We are currently seeking a
**Business Analyst**
**(US Healthcare claims processing)** to join our team in
**Toronto, ON (remote)**.
- Customer interaction, attend meetings with customer and onshore team.
- Understand the Application/product functionality and clarify the queries raised by the internal or external team.
- Support with analysis and recommendations.
- Analyze the problem raised by the customer or understand the requirement.
- Creating user requirements specifications document for internal/regulatory projects not sponsored by external customers.
- Proactively analyze the risk and alert the team, also come up with mitigation plan & solution.
- Interact with customers and propose the solution.
- Providing high-level estimates of the necessary work effort to document requirements.
- Refining high-level estimates as more detailed requirements are captured and analyzed.
- Working to those effort estimates and providing immediate feedback to the Project Manager if the estimates will be exceeded.
- Plan and conduct interviews with business areas (end-users and managers) and technical staff
- Coordinate with team members for peer and client reviews of documentation.
- Support the project delivery team during design, construction, and testing of the project and facilitate.
- Provide detail design documentation including business rules, changes to UI and processing logic for enhancement to Health insurance enrollment, payments and billing.
- Support project teams on an as-needed basis (including but not limited to, review test cases/test plan of the assigned project, research defects, and provide design for correction).
- Provide the training to juniors on functionality and monitor the work done by junior team members.

**Qualifications**
- 5+ years of experience as a Business analyst in the Healthcare industry.
- 3+ years of experience with US Healthcare including Enrollment, EDI, billing, payments and claim processing.

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.**

INDHCLSMC

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