South Asian Settlement Worker/chai at Chaupal

4 weeks ago

Richmond, Canada Richmond Multicultural Community Services Full time

Job Description:
**Responsibilities**:

- Provide orientation information, referrals, and settlement counselling services to newcomers.
- Assist clients in accessing other services by providing accompaniment, language and cultural interpretation, and other necessary support.
- Perform Settlement Pathway services (Case Management).
- Organize and facilitate orientation workshops, life-skill and education courses, and special events for newcomers.
- Record, maintain, and report client data and information; complete all required reports.
- Participate in internal and external meetings, community events, and professional development training.
- Share up-to-date information on service trends.
- Promote and disseminate settlement services through all possible channels, and market our services to the community and potential clients.
- Develop and deliver weekly chaupal group sessions according to the interests and needs of the participants.
- Establish connections with South Asian Senior Groups in the Richmond Area.
- Work collaboratively with Richmond Addictions Services staff to develop and provide a training program for the ambassadors.
- Promote and market chaupal to draw seniors; recruit senior leader volunteers for training to become ambassadors.
- Organize transportation for seniors to access different chaupal sites, as needed.
- Create a welcoming, positive, and supportive environment for group participants.
- Evaluate the ambassadors’ progress on an ongoing basis and adjust strategies and activities accordingly.
- Develop and administer evaluation tools to monitor the effectiveness of the project.
- Maintain records of attendance, session topics, and any other statistical information required by the program.
- Other duties as required by the Executive Director and Settlement Program Coordinator.

Skills and Qualifications:

- Diploma in Social Services or a related field.
- Thorough knowledge of settlement issues facing new immigrants.
- Strong customer service skills and demonstrated ability to liaise with community organizations in Richmond.
- Experience in conducting various methods of outreach and marketing.
- Experience working with the South Asian community.
- Knowledge of Punjabi culture and languages; highly proficient in spoken and written English and Punjabi.
- Excellent written and oral communication skills.
- Proficient in Microsoft Office.
- Excellent interpersonal skills.
- Knowledge of community resources and services.
- Ability to keep track of many details, work well under pressure, and take initiative.
- Ability to work independently with little supervision as well as part of a team.
- Culturally sensitive and open to developing and acquiring new skills.
- Must have a car and class 5 driving license.
- Available to work some evenings and weekends.
- Flexibility with hours of work is required to meet Society's needs

Please submit your cover letter and resume to:
ATTN: Ashok Rattan, Settlement Program Coordinator

Richmond Multicultural Community Services

210-7000 Minoru Boulevard

Richmond, BC

Fax: 604-279-7160

**Job Type**: Part-time

Pay: $25.68 per hour

Expected hours: 15 per week

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off

Schedule:

- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2024-06-03

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