Area Manager

2 weeks ago

Toronto, Canada Fika Herbal Goods Full time

**THE FIKA WAY**

In Swedish, fika is often translated as “a coffee and treat break”, but it is much more than that. It is a culture, a state of mind, and a powerful concept. One that encourages you to pause and enjoy the everyday beauty in life.

FIKA is redefining cannabis retail with a considered approach for the modern cannabis consumer. We embrace a new identity that is sophisticated, stylish and shameless.

With 19 prime locations throughout Ontario, we are seeking out purpose driven and passionate people who embrace the FIKA Vision & Values. Our FIKA Team Members come from many backgrounds; united by an authentic motivation to create warm & welcoming environments where people can connect.

If you join our team, you will live our values:
**Build Up + Breathe + Belonging + Bring Yourself**

Currently we are adding
**Area Managers** to our team to lead their own shop, as well as provide oversight to 5-6 shops in Toronto & Milton.

**In this role you will be**:

- Building your amazing team; developing through recognition, coaching and enthusiastic communication
- Ensuring your area operates at its highest level, with commitment to regulatory compliance practices and efficient operations. Aligning day-to-day business with brand strategy, marketing & sales objectives, and long-term financial and key performance targets.
- Build a best-in-industry guest experience and then make it even better.
- Create a culture of learning within the FIKA team as well as with our guests.
- Leading the most beautiful shops in the industry and maintaining its shine.
- Building a community with our neighbours and partners.
- Foster an inclusive & welcoming environment where everyone knows and participates in ensuring the wellness, health, and safety of our colleagues and guests as our top priority.
- Do what it takes, proactivity identifies areas to make in impact.

**You will thrive in this role if you**:

- Are passionate about guest experience and of course, cannabis.
- Are a courageous and candid people leader, relentlessly focused on bringing our the best from people and building talent pipelines to support growth of the individual and the business.
- Have an entrepreneurial mindset and are self-motivated; action oriented and able to support a variety of responsibilities.
- Have keen attention to detail, critical thinking, and decision-making skills.
- Are continually looking to discover new opportunities, identify new ways of workings, and scale and share best practices.
- Embrace a positive outlook, see the positive in people, situations, and events and persistence in pursuing goals despite obstacles and setbacks.
- Operates with quality in mind through attention to detail, accuracy, & completeness.
- Ability to manage in an environment of change and ambiguity while maintaining outcome focus.
- Have a minimum of 5 years’ people management experience within the retail or hospitality industry.
- Experience working with best-in-class retail operations, leading multi-door operations a definite asset.
- Have a proven track record of successful retail performance and store growth.
- Demonstrate strong time management and organizational skills.
- Demonstrate excellent understanding of analytics and metrics, and keen attention to detail.
- Are self-motivated and have exceptional communication and presentation skills.
- Possessing knowledge of cannabis is an asset; enthusiasm is a must.
- Able to complete the AGCO CannSell program & successfully complete all required background checks. Able to obtain the AGCO Retail Manager License.
- Able to leverage technology, skilled in POS, Social Media and MS Office.

**Selection process**:
FIKA welcomes everyone and is an equal opportunity employer. If you need accommodation to participate in our selection process, please contact us.

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