Automotive Service Advisor

3 weeks ago

Brampton, Canada Rafih Auto Group Full time

The Rafih Auto Group is searching for an Automotive Service Advisor If you have Service Advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest

A Career with Us Offers:

- Top Wages and Benefits Program
- Service Advisor - Salary + Commission based pay plan
- On-going Training and Professional Development Opportunities
- A Professional atmosphere, great working conditions, dynamic leadership

Essential Duties:

- Schedules service appointments.
- Obtains customer and vehicle data and reviews vehicle history prior to customers’ arrival, when possible.
- Writes up customer's vehicle problems accurately and clearly on the repair order.
- Interviews/questions customers as needed to confirm the problem or refers to test technician, or if necessary, has the shop foreman drive with the customer.
- Refers to service history, inspects vehicle including the opening of the hood, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts, provided by the technician.
- Obtains customer signatures on repair orders; provides the customer with a copy, including an estimate on Customer Pay repairs.
- Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed, and properly documents up-sell information on the hard copy and in the computer.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization are noted.
- Keeps service department forms, menus, and pricing guides up-to-date.
- Explains completed work and all charges to customers.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for bodywork, informs customers at the time of write-up if work is needed, and provides an estimate for bodywork.
- Requires valid driver’s license to drive and port vehicles to park in the line up for service repair or aid in dealership valet service

Rafih Auto Group is a leading auto dealer in the industry representing multiple dealerships. We are committed to the complete satisfaction of our customers and employees alike.

We offer a great compensation package including Health Benefits, a great working environment, professional development training and opportunity for advancement in one of Canada’s largest automotive dealership groups.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status_

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
- Service Writers: 1 year (preferred)

Work Location: One location

  • Automotive Service Advisor

    1 month ago

    Brampton, Canada Canadian Tire - Brampton #305 Full time

    1. Creating vehicle repair orders (Customer interaction) at Service Counter 1. Reviewing vehicle repair orders, estimates, & inspection forms with customers at Service Counter 2. Sourcing required parts from vendors 3. Handing out sold parts to Automotive Technicians & Installers 4. Properly filling out all required paperwork 5. Maintaining clean &...

  • Automotive Service Advisor

    1 month ago

    Brampton, Canada Brampton Chrysler Full time

    Brampton Chrysler is searching for an Automotive Service Advisor! If you have Service Advisor experience, a dynamic personality, a great worth ethic and have an organized approach to your daily life then you have what we are looking for as we can teach you the rest! A Career with Us Offers: - Top Wages and Benefits Program - Service Advisor - Salary +...

  • automotive service technician

    3 weeks ago

    Brampton, Canada Bramgate Automotive Full time

    Work Term: PermanentWork Language: EnglishHours: 37.5 to 44 hours per weekEducation: Other trades certificate or diplomaExperience: 2 years to less than 3 yearsWork settingWilling to relocateTasksAdjust, repair or replace parts and components of automotive systemsRepair or replace mechanical units or componentsTest and adjust repaired systems to...

  • automotive service technician

    3 weeks ago

    Brampton, Canada Bramgate Automotive Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 37.5 to 44 hours per weekEducation: Expérience: EducationOther trades certificate or diplomaWork settingWilling to relocateTasksAdjust, repair or replace parts and components of automotive systemsRepair or replace mechanical units or componentsTest and adjust repaired systems to...

  • automotive service technician apprentice

    6 days ago

    Brampton, Canada Bramgate Automotive Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 37.5 to 44 hours per weekEducation: Expérience: EducationRegistered Apprenticeship certificate or equivalent experienceWork settingWorkshopTasksAdjust, repair or replace parts and components of commercial transport truck systemsConfirm findings with supervisor to determine whether to...

  • automotive service technician apprentice

    1 week ago

    Brampton, Canada Bramgate Automotive Full time

    Work Term: PermanentWork Language: EnglishHours: 37.5 to 44 hours per weekEducation: Registered Apprenticeship certificateExperience: 3 years to less than 5 years or equivalent experienceWork settingWorkshopTasksAdjust, repair or replace parts and components of commercial transport truck systemsConfirm findings with supervisor to determine whether to repair...

  • Service Advisor

    1 month ago

    Brampton, Canada Dependable Truck & Tank Ltd Full time

    We are looking for a customer service orientated individual with automotive or truck service advisor experience. Preference will be those who have automotive or truck dealer experience. Able to do service scheduling, invoicing, customer interaction, warranty recovery. **RESPONSIBILITIES**: - Contact service technicians to determine when job can be...

  • Service Advisor

    4 weeks ago

    Brampton, Canada Dependable Truck & Tank Ltd Full time

    **Job description** We are looking for a customer service orientated individual with automotive or truck service advisor experience. Preference will be those who have automotive or truck dealer experience. Able to do service scheduling, invoicing, customer interaction, warranty recovery. **RESPONSIBILITIES**: - Contact service technicians to determine...

  • Service Advisor

    1 month ago

    Brampton, Canada Dependable Truck & Tank Ltd Full time

    **Job description**: We are looking for a customer service-orientated individual with automotive or truck service advisor experience. Preference will be those who have automotive or truck dealer experience. Able to do service scheduling, invoicing, customer interaction and warranty recovery. **RESPONSIBILITIES**: - Contact service technicians to determine...

  • Automotive Service Advisor

    1 month ago

    Brampton, Canada Gedi Route Cars Full time

    **Responsibilities**: - Greeting guests in an effective, timely manner with a focus on customer satisfaction and retention. - Explaining the type of service work being performed in detail to guests, while identifying and recommending any potential services required. - Keeping guests informed of the vehicle status through every step of the service visit. -...

  • Service Advisor

    1 month ago

    Brampton, Canada Midas Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Service Advisor

    1 month ago

    Brampton, Canada Brampton Chrysler Full time

    Looking for a New Challenge? Look no further than **Brampton Chrysler**! Brampton Chrysler is a proud member of the Rafih Auto Group and is looking to grow and expand its business in the GTA! To do this, we are searching for an Automotive Service Advisor! If you have Service Advisor experience or are looking for a new career, a dynamic personality, a great...

  • Service Advisor

    2 weeks ago

    Brampton, ON, Canada Policaro Group Full time

    Policaro Group is an exclusive luxury automotive retailer with locations through out the GTA and Southern Ontario. The Group is a recipient of one of Canada’s Best Managed Companies in 2023 for the second consecutive year. We are currently the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and Volvo. ...

  • Licensed Automotive Technician

    4 hours ago

    Brampton, Canada Zanchin Automotive Group Full time

    Automotive Service Technician Career and employment opportunity awaits you at Jaguar Land Rover Brampton, part of Zanchin Automotive Group. We are a privately-owned network of 35+ successful dealerships that values talent, enthusiasm, and rewards performance and accomplishment. We are looking for an experienced and enthusiastic AUTOMOTIVE SERVICE...

  • Licensed Automotive Technician

    3 hours ago

    Brampton, Canada Zanchin Automotive Group Full time

    Automotive Service Technician Career and employment opportunity awaits you at Jaguar Land Rover Brampton, part of Zanchin Automotive Group. We are a privately-owned network of 35+ successful dealerships that values talent, enthusiasm, and rewards performance and accomplishment. We are looking for an experienced and enthusiastic AUTOMOTIVE SERVICE...

  • Licensed Automotive Technician

    3 hours ago

    Brampton, Canada Zanchin Automotive Group Full time

    Automotive Service Technician Career and employment opportunity awaits you at Jaguar Land Rover Brampton, part of Zanchin Automotive Group. We are a privately-owned network of 35+ successful dealerships that values talent, enthusiasm, and rewards performance and accomplishment. We are looking for an experienced and enthusiastic AUTOMOTIVE SERVICE...

  • Licensed Automotive Technician

    9 hours ago

    Brampton, Canada Zanchin Automotive Group Full time

    Automotive Service Technician career and employment opportunity awaits you. Jaguar Land Rover Brampton , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and...

  • Automotive Back Parts

    4 weeks ago

    Brampton, Canada Canadian Tire - Brampton #305 Full time

    The Automotive Back Parts Window Associate works in a fast-paced auto service environment and supports Automotive Technicians in locating and providing the right parts for auto repairs in the Automotive Service Centre. This role involves the use of a computerized automotive parts and service look-up systems, which includes estimates for repair orders,...

  • Licensed Automotive Technician

    6 hours ago

    Brampton, Canada Zanchin Automotive Group Full time

    Automotive Service Technician career and employment opportunity awaits you. The Power to Move You Jaguar Land Rover Brampton, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced...

  • Licensed Automotive Technician

    4 hours ago

    Brampton, Canada Zanchin Automotive Group Full time

    Automotive Service Technician career and employment opportunity awaits you. The Power to Move You Jaguar Land Rover Brampton, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced...