Account Manager

3 weeks ago

Saskatoon, Canada Tolmar Pharmaceuticals Canada, Inc. Full time

The Account Manager (AMR) is responsible for achieving sales objectives in assigned territory through the development, maintenance, and enhancement of the business. These customers include oncologists, urologists, nurses, pharmacists, pharmacy and therapeutics groups, teaching institutions, hospitals and formulary committees. The AMR is responsible for ensuring customer’s clinical conviction in the product and seeing the sale through to its conclusion by providing sufficient training and ongoing customer service. The AMR will develop territory business plans and work with the sales management team to maximize the impact of sales and marketing plans and tactics.

**Essential Duties & Responsibilities**
- Develop and maintain business relationships with targeted physicians, health care providers and customers focusing on the promotion of Tolmar products
- Create, maintain and increase sales within designated territory by maximizing the appropriate use of Tolmar products of the targeted audience.
- Call on health care providers and health-related organizations within assigned territory.
- Strategically identify and develop relationships with non-prescribing health care providers that influence decision making in accounts such as CEOs, CFOs, Nurse Navigators, injecting nurses, Medical Assistants, office managers and personnel, etc.
- Understand impact of local procurement organizations, Group Purchasing Organizations, and other health organizations in geography.
- Provide community oncology practices, urology practices and hospitals with contracting, training, technology troubleshooting and ongoing customer service.
- Communicate and partner regularly with other AMRs to successfully manage accounts that overlap across multiple geographies.
- Evaluate and monitor sales data reports weekly to manage business needs promptly and effectively.
- Demonstrate advanced business acumen and granular account acumen management skills
- Communicate contract measurement details to accounts when necessary, ie quarterly or semi-annually.
- Follow up on leads among offices that have expressed interest in learning more about the Company’s products.
- Convert potential leads to active users, and provide or arrange for necessary training of those offices.
- Demonstrate thorough knowledge of products by effectively communicating appropriate clinical, technical, therapeutic, disease state and product information to customers.
- Successfully promote the appropriate on-label use of approved products.
- Develop and deliver informative sales presentations based on individual customer needs to maximize sales of the product portfolio.
- Maintain up-to-date database to document sales call information, trends, future call objectives, sampling data and overall territory performance.
- Complete routine reports and be compliant with industry, regulatory and company guidelines.
- Prepare annual business plans and conduct quarterly analysis of the territory performance vs. plan.
- Attend and represent the Company at trade shows and community events, as appropriate.
- Attend and travel for Company meetings.
- Manage usage and inventory of promotional items to be given away to offices.
- Abide by Administrative Expectations as defined by AMR SOPs: Submit expense reports regularly as outlined, enter sales calls in CRM system daily or as indicated by Regional Sales Director, enter company car mileage weekly, maintain company car as required by Fleet Maintenance.
- Manage promotional budget effectively and in a compliant manner.
- Manage relationships internal and external of the Company to support pull through of business.
- Partner with different departments in the Company as the business requires.
- Perform various other duties as assigned.
- Regular and punctual attendance is an essential function of the job. It is expected that our sales force is “in the field” calling on customers from 8:00am to 5:00pm each day.

**Knowledge, Skills & Abilities**
- Knowledge of Microsoft Office products including Outlook, Word, PowerPoint and Excel.
- Excellent interpersonal, written and verbal communication skills.
- Excellent analytical skills and proven strategic thinker.
- Advanced Skill in organization and follow-up.
- Skill in negotiation and selling techniques with demonstrated accountability in executing sales plans.
- Aptitude for learning technical and scientific product relation information.
- Highly motivated for success with a “can do” attitude.
- Ability to work independently.
- Ability to manage multiple projects both inside and outside the organization.
- Ability to work with multiple interruptions and tight deadlines.
- Ability to execute effective business plans for assigned territory.
- Ability to develop working relationships with both internal and external customers and work as a team player with employees at all levels.
- Ability to take initiative in the absence of precise direction.
- Ability to demonstrate good judgment, disc

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