Informal Server
2 months ago
**Position**:Server
**Reports to**:Food & Beverage Supervisor
**Department**:Food & Beverage Department
The Royal Canadian Yacht Club was founded in Toronto in 1852. The RCYC operates year-round from two facilities: our summer home at the Island Clubhouse and our City Clubhouse in downtown Toronto. With over 4000 Members we have extensive services in Food and Beverage along with Fitness, Sports and Sailing facilities.
The Server is responsible for ensuring that all Members and Guests enjoy superior dining service. This is achieved through efficient service of the tables. This individual will be responsible for ensuring Member and Guest expectations are exceeded with regards to the Club standards. The incumbent must demonstrate strong communication skills and provide exceptional customer service while maintaining a professional demeanor.
**HOURS OF WORK**:
- This position is seasonal from May to September.
- Must be available Monday to Sunday (Weekdays, Weekends, Holidays)
- Hours of operation are 7am - 2am
**WAGE**:
- $18.00 per hour plus
- Meal each shift
**JOB DUTIES**:
- Ensure cleanliness of china, cutlery, and glassware
- Remain visible and available at all times to better service Members and Guests
- Communicate with team members, including Kitchen and Bar staff, at all times with updates or any details for events
- Be aware of other events being run concurrently
- Prepare setup items to open the Dining Room
- Maintain a clean and tidy work area at all times
- Ensure all leftover food and beverage is discarded or placed in designated areas
- Ensure Dining Room is reset to its operational status
- Report to Food and Beverage Services Supervisor or Manager on duty upon taking breaks or ending of shift
- Maintain accurate knowledge of Dining Room Menu and Wine List
- Adhere to standards, policies and procedures set by the Club and Management (i.e. Uniforms, cell phones, dress code, etc.)
- Enforce the Club’s Alcohol Policy (Zero Tolerance)
- Responsible for the upkeep of Food and Beverage storage areas
- Assist with the set up and breakdown of special set ups for events
- Perform other tasks as assigned by management
**REQUIREMENTS**:
- Valid Smart Serve Certification
- Strong Communication skills
- Friendly, approachable demeanor
- Ability to stand, crouch and serve for long periods of time.
- Ability to lift 25-50lbs.
- Knowledge of basic sanitary guidelines
- Enjoys the thrill of a fast-paced environment
- Self-motivated, creative, capable of working in a team environment.
- Is punctual for shifts
- POS Jonas experience is an asset.
- Enforce Club standards in regards to performing proper hygiene, wearing correct uniforms, groomed professionally and adheres to service requirements
The Royal Canadian Yacht Club is proud to be an equal opportunity employer committed to a diverse and inclusive workplace. We ensure that all individuals are treated equally, respectfully and with integrity. The RCYC is committed to fair and equitable recruiting practices in accordance with the Accessibility for Ontarians with Disability Act (AODA). Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience. We welcome resume submissions from all qualified applicants and thank you for your interest in the Royal Canadian Yacht Club, all information received will be addressed confidentially.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
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