Dental Office Receptionist

6 months ago


Mississauga, Canada Westwood Dental Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Asset languages**:

- Portuguese
- Spanish; Castilian
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Perform data entry
- Provide customer service
- Administrative and office activities
- Perform basic bookkeeping tasks
- Perform receptionist duties
**Computer and technology knowledge**:

- Word processing software
- MS Office
- Quick Books
- Social Media
- Electronic mail
- Spreadsheet
- MS Excel
- MS PowerPoint
- MS Word
- MS Windows
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Screening questions**:

- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
**Other benefits**:

- Free parking available
- Parking available
**Support for persons with disabilities**:

- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Participates in a government or community program or initiative that supports persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
**Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youths
**Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
**Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)


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