Tour Guide
3 weeks ago
Guides must be friendly, comfortable speaking in front of groups, and even better at storytelling to relay everything from historical facts to cultural etiquette and safety measures. Humour and the ability to have fun help to distinguish our stand-out guides. You sit at the center of our business, and at the heart of every guest’s experience.
**About You**
We are always on the lookout for friendly & personable storytellers. Do you bring historical novels or biographies on holiday? Do you take twice as long as your friends to walk around a museum because you are reading everything? If so, you could be a great fit for Black Lab Tours. Joining our guiding team will allow you unrivalled access to our city experiences.
**Key Responsibilities**
Memorize and provide in-depth information in an engaging and inspiring manner
Tell a story, but also answer questions, and share city tips and recommendations
Enjoy walking as all tours are based on walking
Prepare and give presentations in an engaging manner, with stories as the focus rather than just presenting facts
Have knowledge of the tour area—a guide who knows their stuff can greatly enhance the adventure Willingness to conduct independent research to familiarise yourself with these neighbourhoods
Remain calm and collected under pressure
Provide tour content in an enthusiastic, engaging, and informative way
Tour clients around by car (our private and custom tours will have a “car hire” option which would require to you tour guide as well as drive)
Work with team members to build additional tour experiences (we are still developing)
**Desired Traits, Skills & Qualifications**
A positive attitude, passion, and enthusiasm is a must
Valid drivers license & clean driving record
Strong empathy and understanding
Problem solving and ability to multitask
Ability to communicate effectively
Charismatic personality
Keen ability to improvise and adapt
Focus on building rapport with our guests and partners
Engaging storyteller
Flexibility
Customer service experience
Passion for learning and willingness to continue to acquire relevant knowledge
**Job Types**: Part-time, Casual
**Salary**: $18.00-$20.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
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