Health Club Attendant
6 months ago
We are currently recruiting for a Health Club Attendant to join our team.
The duties of the Health Club Attendant include, but are not limited to the following:
**Duties and Responsibilities**:
*Greeting guests and members, answering telephone, and assisting Club Manager.
*selling a variety of memberships inclusive of regular, monthly, annual and day passes
*Create bulletin boards/flyers to keep members informed
*Resolve billing issues - identify issue, contact member, follow up
*Print denied accessed/billing issues/freeze/expired CC report weekly - ensure everything is updated and correct
*Assist Accounting personnel in membership maintenance
*Inform manager of office supplies/gym equipment that need re-ordering/fixing
*Call all expired CC members - weekly
*Resolve member complaints/inquires
*Create month end sales and commission report
*New contract maintenance: check in Aphelion, check all folders for proper documentation
*Print expired memberships report at month end and ensures all deleting memberships are sent to accounting
*Create refund forms, letters, or other documentation as requested by the manager
*Assist staff members with anything they need help on - finish incomplete forms/billing inquires/enforcing club rules
*assist with towel supply - laundering and folding as may be required
*Document and create list for fitness instructor/cleaning staff cheques
*Log daily staff hours
*Maintain and organize all binders
*Resolve any deposit/float issues
*Assist with helping health club cleaners with club cleanliness when required
*Any other duties as may be assigned by the Health Club Manager and/or General Manager
**Qualifications**:
*Must have flexibility to work a variety of shifts (hours may vary per season), opening shifts, mid shifts and closing shifts.
*Must be available to work Saturday and Sunday, and holidays
*Must have excellent oral communication skills
*Must be able to process cash/credit card transactions
*Must be able to speak English clearly, distinctly and cordially
*Must be computer literate
*Must have the ability to handle multiple tasks
*Must have excellent organizational skills
*Must have demonstrated customer service skills
*Must have ability to work with mínimal supervision
*Previous experience in a recreation/fitness setting would be an asset
**Must have (or will obtain) smart serve certification
WHILE WE THANK ALL CANDIDATES FOR THEIR INTEREST, ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From $16.55 per hour
**Benefits**:
- Discounted or free food
- On-site gym
- On-site parking
Schedule:
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Weekends only
Supplemental pay types:
- Commission pay
- Tips
Application question(s):
- Are you CURRENTLY holding authorization to work in Canada?
- Do you have valid SmartServe certification?
- Are you available to work every Saturday and Sunday.
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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