Level 3 Business Consultant

1 month ago

Ottawa, Canada BDO Full time

**Your opportunity**:
Agile Variable Resourcing team within BDO is looking for a Level 3 Business Consultant for our federal client

The following provides an overview of the opportunity:
**THIS CONTRACT HAS A TBD START DATE AND GOES TILL END OF MARCH 2024 (AS NEEDED)**

**OPTION 1: APRIL 1ST, 2024 - MARCH 31ST, 2025 (AS NEEDED)**

**THIS IS REMOTE (MIGHT BE SOME ONSITE)**

**SECURITY CLEARANCE: SECRET (MUST HOLD)**

**LANGUAGE: BILINGUAL (ENG/FRE)**

**MUST BE LIVING IN CANADA**

**Your Experience and Education**:

- A University Degree
- A minimum of 10 years of experience as a Business Consultant
- Has 10 years of experience in the below:

- Analyzing initiatives to measure and improve performance management and decision-making through data integrity and advanced data analytics and visualization techniques and tools
- Identifying and implementing artificial intelligence and/or robotic process automation technologies to improve or optimize business processes.

**Position responsibilities involved, but not limited to**:
There are several broad task areas where the Level 3 Business Consultant will be called upon to provide the above services.

They may include but are not limited to the following field of activities:

- Analyze and identify if the Robotic Process Automation (RPA) tool can be integrated with the existing systems, and how much efforts are required for the integration
- Elicit, document, and manage stakeholder requirements to meet business and project objectives
- Assess and prioritize the identified opportunities
- Build controls and metrics into processes being automated
- Develop testing plans and testing scripts
- Building Proficiency knowledge of Robotic Process Automation suites
- Conduct a high-level fit-gap analysis, identify the areas that potentially can use Robotics Process Automation & Machine Learning (RPA/ML) software and consider best practices used by other Government of Canada Departments
- Conduct a series of interviews and job shadowing sessions with the Process Owners to understand the current state for the identified process
- Conduct end-to-end integration and regression testing
- Conduct Go-Live activities based on the roll-out strategy
- Conduct unit and integration testing in the Development and QA environment
- Define the future state operating model to maintain the automated solution
- Assess required changes to business processes in support of, or, to enable implementation of artificial intelligence.
- Design and program Process Automation solutions (Bots) by analyzing operational processes and recommending scope for automation; using advanced programming and configuration skills to deliver on automation projects across the enterprise.
- Determine business needs, and recommend suitability for automation
- Develop Assessment Report and Presentation based on the assessment
- Develop exception handling and incident management frameworks
- Develop solutions by preparing and evaluating alternative workflow solutions
- Document findings from analysis, and this includes (but not limited to) pros, cons, feasibility of the integration, integration options and recommendation, implementation plan, timeline, and cost estimates
- Document the areas that potentially can be improved and/or automated for the purpose of improving efficiency and productivity
- Document the Current State Process Map and develop the Process Definition Document
- Draft test plans and validate results by testing automated processes
- Identify and test the appropriate and most suitable AI/RPA/ML tools and approaches (such as natural language processing) to address the department’s needs
- Estimate required efforts (including timeline and costs) to implement Robotics Process Automation & Machine Learning (RPA/ML) tool
- Facilitate end user testing in the Development and QA environment
- Gather and review process information for the identified process
- Identify key activities to be automated and optimized, and develop a Preliminary Future State Process
- Identify list of Artificial Intelligence (AI) and Cognitive Automation opportunities
- Identify the relevant Process Owners at the working level and form an Agile working group
- Migrate the AI solution and/or Cognitive Automation to either Quality Assurance (Q/A) or Production environment
- Provide reference by writing documentation - Building Proficiency knowledge of Robotic Process Automation suites
- Develop satellite tools as needed to implement AI solutions, including integration with existing IMT/IT tools such as eDocs
- Conduct unit testing, integration testing, and User Acceptance Testing (UAT)
- Recommend a road map and develop a high-level implementation plan
- Review and analyze back office processes for lines of business.
- Review and assess existing Robotics Process Automation & Machine Learning (RPA/ML) software functionality to determine if the tool can be leveraged for lines of business to automate the processes, improve efficiency and p

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