Dental Receptionist
5 months ago
Overview:
We are seeking a skilled and professional Dental Receptionist to join our team. As a Dental Receptionist, you will play a vital role in providing excellent customer service and administrative support in a dental office setting. Your exceptional organizational skills and attention to detail will contribute to the smooth operation of our practice.
**Duties**:
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls and schedule appointments using Dentrix. Working knowledge of Dentrix is an asset.
- Verify insurance coverage and assist patients with insurance-related inquiries
- Collect patient information, update records, and ensure accuracy of all data
- Manage patient check-in and check-out process, including collecting payments and providing receipts
- Maintain cleanliness and organization of the reception area
- Assist with billing and insurance payments
- Coordinate with dental staff to ensure efficient patient flow
- Handle patient inquiries, resolve complaints, and provide exceptional customer service
**Experience**:
- Previous experience working in a dental office setting is preferred
- Familiarity with dental terminology, procedures, and insurance
- Strong administrative skills, including data entry, scheduling, and record keeping
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of office phone systems and general office equipment
Schedule:
- Monday to Friday
**Experience**:
- Dental receptionist: 1 year (preferred)
Work Location: In person
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