Peer Support Worker

3 months ago

Calgary, Canada Calgary Drop IN & Rehab Society Centre Full time

About Us
The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you can make to another person’s path of recovery and wellness than an ongoing, consistent, positive relationship of respect and kindness. The DI works within the core values of housing first, trauma-informed care, and harm reduction to support staff and guests.
**Department**: Health & Recovery Services: Urban Response Job Category: Hourly
**Reports To**: Team Lead, Urban Response Position Type: Part Time 0.4 FTE
**Direct Reports**: N/A Schedule: Saturday & Sunday 0800-1600 hours
**Indirect Reports**: N/A Location: Main Building
Position Summary
Reporting to Team Lead, Urban Response, the Peer Support Worker works in Urban Response programs, which include the Ongoing Health Services and Dynamic Overdose Response programs. These programs support clients utilizing Emergency Shelter services that are in various stages of their housing and recovery journeys. The Ongoing Health Services program provides episodic medical and social support(s) to clients experiencing homelessness and acute medical concerns while the Dynamic Overdose Response program provides emergency response and short-term medical observation to individuals who have recently experienced a medical emergency and require additional supports or intervention.
The Peer Support Worker will work with a multidisciplinary team and be responsible for client engagement, while also contributing to client-centered, wrap-around supports, case conferences, crisis intervention, supporting referrals, client transportation, client recreeation activities, and facilitating peer-based individual and group activities. The Peer Support Worker has lived experience and is able to translate their lived experience into skills and an ability to support others on a similar journey.
Time Commitment
16 hours per rotation. Hours are generally 0800-1600 on Saturday & Sunday however the schedule may be altered at the discretion of management.
Job

**Responsibilities**:

- Utilize your own experiences for client engagement and to assist clients with accessing services and support.
- Provide individual and group peer support for clients experiencing mental health concerns, addictions and/or homelessness.
- Support clients in reaching goals as appropriate, based on individual skills.
- Facilitate peer-based groups, outing and recreation activities, as directed by management.
- Support with emergency response interventions, as directed.
- Monitor common areas, sleeping areas, washrooms, and support other frontline staff with client wellness checks.
- Support with de-escalation and crisis intervention.
- Complete documentation in a professional and timely manner including maintaining relevant logs and entries in the DI database.
- Support with other frontline staff duties, as time permits and within scope of the Peer Support Worker role.
- Assist with special events and support external service providers visiting the Health & Recovery Services programs when required.
- Participate in team meetings, multidisciplinary rounds, case conferences and ongoing professional development.
- Complete light cleaning and organizing duties within the program.

Required Competencies and Qualifications
- Personal experience with a substance use disorder and/or homelessness is required. Two or more years of personal recovery required.
- This position may include driving clients to and from appointments in the community and/or attending appointments within the city limits within regular working hours. A valid Class 5 Driver’s License and clean Driver’s Abstract considered an asset. Proof of each required (if applicable).
- Satisfactory Criminal Record and Vulnerable Sector Check - dated within the last 6 months. Copies required.
- Grade 12 diploma an asset (equivalent experience in the human services field may be considered). Proof of completion required (if applicable).
- Completion of a recognized Peer Support program an asset (e.g. Canadian Mental Health Association’s School of Peer Support course). Proof of completion required (if applicable).
- Two years related experience (volunteer or paid) an asset, preferably in a similar field of mental health, addictions and/or homelessness.
- Previous experience in a peer support role in a similar field of mental health, addictions and/or homelessness an asset.
- Ability to utilize own lived experience to support other individuals’ recovery journeys.
- Excellent communications skills, both verbal and written.
- Excellent de-escalation and crisis intervention skills.
- Ability to maintain a high level of self-awareness and healthy boundaries.
- Experience working in distress and/or high-stress situat

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