Industrial Design

4 weeks ago

Toronto, Canada Inertia Full time

We’re looking for an **Industrial** **Design & Product Strategist** to join Inertia’s growing team - a resourceful, collaborative, and diligent designer, researcher, skilled facilitator, and experienced product strategist motivated by the opportunity to ensure new products are developed with customer and user experience top of mind.

**About Inertia**

At Inertia,** we transform bold ideas into thriving products and businesses.** We are a one-stop shop for **strategy, design, and manufacturing**, serving industries like medical devices, laboratory diagnostics, assistive devices, and alternative energy systems. Our mission is simple**:to delight customers, launch successful products, and scale thriving businesses.**

Startups and multinationals alike choose us for our relentless focus on **innovation, speed, and quality**—and because we make the product development journey seamless and collaborative. By working with Inertia, our clients achieve what matters most**:products customers want, launch certainty, and scalable success.**

**Who we are looking for**
- **Post-secondary degree or diploma** in industrial design, product design, or a related field, or an equivalent combination of education and experience.
- **5+ years of experience** in product development and strategy consulting.
- Demonstrated success in a **lead role on 3-5 product development projects**, from problem definition and concept ideation to product commercialization for both physical and digital products.
- **Exceptional sketching and visualization skills**, effectively expressing ideas with clarity and precision.
- **Strong knowledge of prototyping and mass production processes**, including materials and techniques for both small
- and large-scale manufacturing.
- Experience with **human-centered design** and **design thinking tools** (e.g., journey mapping, persona development, service blueprinting, and IEC 62366 Human Factors Engineering).
- **Workshop facilitation and discovery research expertise**, including user interviews and other engagement activities.
- **Disciplined project management skills**, thriving in fast-paced, client-centric environments.
- A proven ability to **build strong relationships** and deliver outstanding customer service.
- Proficiency with **Microsoft Office Suite** (Word, PowerPoint, Excel) and experience with **collaborative tools** for managing and communicating ideas effectively

**Responsibilities**

As a **Design &** **Product Strategy Lead**, you will be responsible to:

- **Collaborate with the Design Team** to refine product concepts based on client requirements, market research, and user insights.
- **Create detailed sketches, renderings, and digital models** using industry-standard tools to effectively communicate design ideas.
- **Develop and Test Prototypes**, using various materials and techniques, participating in testing, evaluation, and iteration processes.
- **Conduct Design Research** activities, including product benchmarking, user interviews, surveys, ergonomics studies, and journey mapping.
- **Facilitate Problem Discovery** phases for new service or product development projects, identifying stakeholder needs, challenges, and opportunities.
- **Synthesize and Present Research Findings** in clear and actionable formats for clients and internal teams.
- **Translate Research Insights** into user requirements in collaboration with clients and product development teams.
- **Support Seamless Continuity** from product strategy through design, engineering, and manufacturing, ensuring alignment with user needs and business goals.
- **Act as the Voice of the End User and Client**, collaborating closely with engineers, designers, and cross-functional teams.
- **Prepare Visual and Technical Documentation**, including design briefs, technical drawings, presentations, and product specifications.
- **Contribute to Continuous Improvement**, reviewing practices, conducting competitor benchmarking, and enhancing Inertia’s product strategy services.
- **Ensure Design Feasibility** by working with engineering, marketing, and manufacturing teams to balance functionality and production requirements.
- **Maintain Design Resources**, including organizing files, managing the materials library, and supporting prototyping equipment upkeep.
- **Engage in Project Team Activities**, including daily scrums and regular reporting to ensure alignment and progress.
- **Promote Workplace Health and Safety**, actively supporting a healthy and inclusive team environment.
- **Perform Other Relevant Duties** as assigned to support team and organizational goals.

**Estimated Responsibilities Distribution**
- **Research (35%)**: Conduct and synthesize user research, strategy workshops, and market analysis; present actionable insights.
- **Concept Development (35%)**: Generate innovative product concepts, support prototype creation, and provide design assets for client meetings.
- **Product Development (20%)**: Assist in CAD model

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