Housing Stability Specialist

7 months ago

Mississauga, Canada Services and Housing In the Province Full time

**About the Job**:
This role is reporting to the Program Manager within SHIPs Supportive Housing department, and in collaboration with the partnering organization of CMHA Peel-Dufferin, in the Post Court Transition Program. The Community Mental Health Counsellor (CMHC), Housing Specialist, will be responsible for providing housing preparation, search, and retention support to individuals with mental health and addictions to help meet individuals’ immediate needs of post-court stabilization and support and transition them to longer-term supports. The Housing Specialist will also support SHIPs Supportive Housing department with building access to and retention of housing.

They will provide information on resources, coordination of housing support through a client-centered model of support. They will work in collaboration with clients, clinical supports, property owners and housing providers, in support of client goals.

**Duties and Responsibilities**:

- Community outreach to support clients in finding housing accommodations
- Conduct needs assessments to determine daily living requirements and plans of care
- Maintain consistent communication and regular meetings to track clients’ outcomes
- Act as first point of contact to landlords for access to information, education, and support
- Provide conflict resolution in partnership with clients to ensure mediation, resolution and avert potential eviction
- Advocate on behalf of clients to navigate housing and social services
- Assess and refer clients to other service providers as appropriate (substance abuse and medical care treatment)
- Work independently and collaboratively within a high functioning team to carry out mental health recovery and tenancy support
- Understand and be able to integrate a philosophy of client-centered care into daily responsibilities
- Demonstrate a strong commitment to quality care and service delivery based on Housing First principles
- Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
- Adhere to the agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
- Perform additional duties as required/delegated by Management

**Qualifications**:

- Post-secondary education in Social Work, Social Services, Health Services, or equivalent
- 2-3 years’ experience providing support to individuals with mental health challenges
- Understanding of the Housing First philosophy & experience in housing searches, lease agreements, and the Rental Tenancies Act
- Understanding of homelessness and at risk of homelessness
- Excellent time management, prioritization abilities, and communication
- Strong working knowledge of Microsoft software (e.g., Excel, Word, etc.)
- Must have a valid Ontario’s Class “G” Driver’s License, and a vehicle with adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI

**Reporting Function**:
**Working Conditions and Physical Requirements**:

- Day shift (Monday - Friday) with the ability to work excess/overtime hours where required
- Able to sit for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Able to lift up to 20lbs (product, documents, etc.)
- Vehicle travel to sites for visits/walk-throughs

**Ship Values**
- Compassion, Hope, Inclusive, Respect, Professional

**About Us**

Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

**Accessibility**

SHIP commits to ensuring that our organization is an equitable, diverse, and inclusive workplace that reflects our values as an organization and the diversity of those we serve. We are committed to providing equal opportunities to everyone and accept applicants from all backgrounds.

As an Organization, we strive to be equitable and inclusive in all that we do. Equity is a core value and we are committed to providing an inclusive selection process. We encourage applicants from equity-deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities, and others who will contribute to and enrich the organization and its values. We are comm

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