Medical Receptionist

4 weeks ago


Markham, Canada KMH Cardiology Centres Inc. Full time

**The Organization**:
We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.

Our areas of expertise include Nuclear Cardiology, Cardiology Consults and Diagnostics, MRI, PET and specialist services.

Our Mission: To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.

We can offer you a great environment with an outstanding team and the opportunity for learning and growth.

**The Role**:
Are you a patient focused professional with excellent communication skills and healthcare experience?

KMH Cardiology Centres Inc. is growing and we are recruiting for a full-time Medical Receptionist role for our busy practises in **Markham **and **Scarborough. **The role will provide coverage at both clinics.

**The Accountabilities**:
The goal of this position is to provide an outstanding service experience to patients at our labs. The key accountabilities of the role include:

- Act as a first point of contact for patients during their in-clinic experience
- Greet patients and visitors as they arrive
- Manage patient check-ins, enquiries and phone calls
- Ensure maximum client satisfaction through a high quality service approach
- Accurately register patients by obtaining complete demographics, insurance information and consent.
- Schedule and confirm patient appointments and follow ups
- Facilitate patient flow by communicating patients' arrival
- Respond to patient inquiries in a courteous and empathetic manner
- Maintain attention to detail for all medical records. Scan documents into patient charts.
- Maintain accurate patient records and ensure all required forms and documentation are completed per check in protocols.
- Protect patients' rights by maintaining confidentiality of personal and financial information.
- Maintain a clean and organized reception area
- Build rapport with patients by responding to inquiries and communicate next steps to patient.
- Collaborate with internal teams to provide and gather information, enabling patient requirements to be dealt with efficiently.
- Meet and achieve performance based targets and KPI’s for the team
- Complete MRI bookings administration tasks including confirmations, chart checks and phone calls

**Required skills and experience**:

- Medical office experience
- Cardiology practice experience is an asset
- Demonstrated high quality, compassionate, customer centred experience
- Proven ability to work proficiently and independently in a busy fast paced environment
- Ability to establish priorities and achieve objectives with mínimal supervision
- Excellent verbal and written communication skills
- Superior telephone etiquette
- Strong understanding of medical terminology
- Proficiency in technology including MS Office
- EMR systems experience
- Excellent time management and organizational skills
- Ability to deal with sensitive information with a high degree of privacy and diplomacy
- Team orientation
- The ability to provide coverage at both clinics in Markham and Scarborough

We are a progressive organization with a team passionate about healthcare. Our team is comprised of clinical, clinical support and business roles with an entrepreneurial approach.

The Reception team takes pride in our patient focused environment and works very closely with other service and clinical teams at KMH. This role has extensive face to face patient interaction.

This is a full-time position that is scheduled between **Saturday-Wednesday.**

The role is scheduled for a _7.5 hour shift_ during the day. The start time of shifts will vary between 6.00 a.m.10.00 a.m. dependent on our clinics and patient flow.

This role reports to the Team Lead: Reception East and is part of a team of 18 members.

We offer a competitive rate, comprehensive benefits, Work Perks, KMH Fit wellness initiatives and the opportunity for growth.

**Salary**: From $19.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Medical office: 1 year (preferred)

Work Location: In person



  • Markham, Canada Markham Family Medical Centre Full time

    **Job Duties**:Perform various administrative tasks Open and distribute correspondence Schedule meetings and appointments Update patient files Prepare reports Confirm appointments Electronically scan reports and add into patient files **Job Requirements**: We are looking for a receptionist/secretary to work at our office on a part-time basis,...


  • Markham, Canada KING SQUARE MEDICAL CENTRE Full time

    **About us** King Square Medical Centre is a small business in Markham, ON L6C 0M5. We are professional, agile, and our goal is to Goal is to provide the best primary healthcare experience. Our work environment includes: - Modern office setting - Food provided **Responsibilities**: - Greet patients and visitors in a professional manner. - Schedule...


  • Markham, Canada Health For all FHT Full time

    **Medical Receptionist** Would you like to work in a busy and collaborative work environment? Do you enjoy working with the public and have a positive attitude dealing with people? Are you able to think on your feet and manage multiple situations simultaneously? Then we would like to speak with you! The Health for All Family Health Team has an immediate...


  • Markham, Canada Markham Family Medicine Office Full time

    **Job Title**: Medical Receptionist for Family Medicine Office (2 Doctors) **Location**: Markham, Ontario **Job Type**: shifts on Wednesdays, Thursdays, and Fridays, extra hours available **Responsibilities** include, but are not limited to: - Schedule patient appointments - Answer patient enquiries - Greeting & checking in patients for office...


  • Markham, Canada King Square Fertility Centre Full time

    Medical receptionist and office admin assistant needed. We are a new fertility clinic opening in the budding area of west Markham. Work is growing, and we need energetic staff who want to grow with us. Basic medical terminology and knowledge of the Canadian medical system would be helpful. Workable computer skills, including word processor...

  • Medical Receptionist

    1 month ago


    Markham, Canada GTA Immigration Medical - Markham Full time

    Completion of a College-accredited medical secretary program or equivalent experience - _**Previous administrative experience in a medical office environment is a highly preferred**_ - _**Able to take vitals stats and medical history**_ - Knowledge of patient registration, booking and scheduling appointments - **1 year experience working in a medical clinic...

  • Medical Receptionist

    2 months ago


    Markham, Canada Medical Clinic Markham Full time

    Only applicants with medical reception experience should apply Answer phones Check in patients Book patient appointments Book patient referrals and tests OSCAR EMR OHIP Billing and Reconciliation Third Party Billing Electronic filling and faxing **Job Types**: Part-time, Freelance **Salary**: $19.00-$21.00 per hour COVID-19 considerations: To keep...


  • Markham, Canada ARC Psychology Full time

    **Office Administrator** We are looking for an enthusiastic and empathic Office Administrator/Medical Receptionist to join our team of mental health therapists. At ARC Psychology, we strive to provide an inviting, safe, and supportive environment in which people feel respected and accepted. We value building collaborative and compassionate therapeutic...


  • Markham, Canada Markham Medical Clinic Full time

    Job description - Calls and schedules appointments and obtains necessary related medical reports; - Receives patients in a timely, efficient and orderly fashion to maintain the patient flow according to the time schedule; - Registers patients and obtains all necessary demographic information and accurately input into the computer system; - Coordinates with...


  • Markham, Canada Markham Medical Clinic Full time

    Job description - Schedules appointments and obtain neccessary related medicla reports; - Receives patients at a timely, efficient and orderly fashion to maintain the patient flow according to the time schedule; - Registers patients and obtains all necessary demographic information and accurately input into the computer system; - Coordinates with other team...


  • Markham, Canada Towne Centre Medical Clinic Full time

    **Responsibilities: - ** Receive and register patients on the electronic medical record. Maintain patient flow within the clinic. Schedule and confirm appointments, and relay messages. Keep medical office supplies adequately stocked. Maintain cleanliness of reception area, waiting room and exam rooms. Take patient vital signs and prepare patients for their...


  • Markham, Canada King Square Medical Centre Full time

    **Responsibilities**: - Greet new patients by taking their information and asking questions about their medical history. - Verify that all paperwork is complete and transmit to the appropriate department. - Promptly answer patient calls. - Ask for clarification if needed when addressing patients. - Update patient's file for doctors and nurses. **Job...

  • Medical Receptionist

    1 month ago


    Markham, Canada Markham Medical Clinic Full time

    This is a busy family doctor's office. The job will include answering phones, booking appointments, scanning documents, registering patients, filling exam rooms. Skills required are the ability to multitask, ablility to triage phone calls and appointments. It is an electronic office so the ability to use a computer, learn new systems are essential. Excellent...

  • Medical Receptionist

    1 month ago


    Markham, Canada Markham Medical Clinic Full time

    This is a busy family doctor's office. This job includes answering phones, booking appointments, scanning documents, registering patients, filling exam rooms. Required skills include the ability to multitask, to triage phone calls while booking appointments. The ability to learn a new computer program is essential. Excellent communications skills and...

  • Medical Receptionist

    1 month ago


    Markham, Canada Medical Clinic Markham Full time

    Answer phones Check in patients Book patient appointments Book patient referrals and tests OSCAR EMR OHIP Billing and Reconciliation Third Party Billing Electronic filling and faxing **Job Types**: Part-time, Freelance **Salary**: $19.00-$21.00 per hour COVID-19 considerations: To keep employees safe we have protective glass shields strict...


  • Markham, Canada Pacific Medical Clinic Full time

    Previous experience an asset - Self-starter and independent worker - Strong interpersonal and communication skills - Able to learn computer software quickly (previous EMR experience an asset) - Experience with Accuro EMR an asset - Friendly and professional - MUST be fluent in English and Mandarin. Knowledge of Cantonese an asset. **Job Type**:...


  • Markham, Canada Pacific Medical Clinic Full time

    Previous experience an asset - Self-starter and independent worker - Strong interpersonal and communication skills - Able to learn computer software quickly (previous EMR experience an asset) - Experience with Accuro EMR an asset - Friendly and professional - MUST be fluent in English and Mandarin. Knowledge of Cantonese an asset. **Job Types**: Full-time,...

  • Dental Receptionist

    1 month ago


    Markham, Canada Bright View Dental Care Full time

    **Description** We are looking for a Dental Receptionist for our dental office in **MARKHAM.** **Duties and Responsibilities** - Book and register new patients information in the data system according to established office protocols - Verify and update patient insurance information's & details - Schedule/ reschedule patient appointments, confirm upcoming...


  • Markham, Canada PinPoint Health Full time

    PinPoint Health is looking for a **Part-Time Receptionist **for our **Markham **location! We are currently looking for a well-organized, reliable and knowledgeable Medical Receptionist to join our team. **Responsibilities**: - Scheduling Appointments and managing various practitioners - Greeting clients and patients - Managing patient inquires and...

  • Receptionist

    2 months ago


    Markham, Canada Luxury Homes Full time

    Overview: **Duties**: - Greet and assist visitors in a professional and friendly manner - Manage incoming calls and route them to the appropriate personnel - Perform clerical tasks such as data entry, filing, and scanning documents - Schedule appointments and maintain calendars - Provide administrative support to staff as needed - Handle customer inquiries...