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Cannabis Retail Shop Sales Associate/budtender

4 months ago

Winnipeg, Canada Star Buds Cannabis Co. Full time

Star Buds Cannabis Co. is seeking an Cannabis Sales Associate aka a Budtender to join our team at our ROTHESAY & ST. JAMES neighbourhood dispensaries.

We provide a comfortable setting for customers to learn about all types of cannabis products, and our carefully curated selection includes flower strains, pre-rolls, vape products, edibles, beverages, extracts, vaporizers, topicals, tinctures, accessories, and more. We strive to educate customers, normalize cannabis usage, and contribute to our local communities, and pride ourselves on our product selection, pricing, and availability.

As a Cannabis Sales Associate/Budtender, you will help provide our customers with an exceptional experience and assist in managing the day-to-day operations of our store.

Your responsibilities will include welcoming and assisting all customers, professionally and politely handling all inquiries, feedback, complaints, or concerns, educating customers about our products, processing payments with POS (Cova) and computer systems, opening and closing the store accurately and on time, staying up to date on offers and specials, responding to customer inquiries with comprehensive knowledge and accuracy, closing and completing all end of day reports and procedures, ensuring the store is kept clean and tidy and assist with all other day to day operations at the store level - in collaboration with the Regional Manager, ownership and colleagues at the store level.

To be successful in this role, you should have:

- Previous retail or customer service experience, with cannabis sales experience preferred, or experience in a regulated environment (liquor sales/service, cannabis production, etc)
- You should have a clean Criminal Record background check (dated within the last 6 months)
- Valid Manitoba Smart Choices Cannabis certification
- You must be at least 19 years of age
- Polished professionalism, excellent communication and organizational skills
- The ability to work: well with others, alone and with little supervision.
- You should have knowledge of, or the ability to learn about: the cannabis plant, strains and products
- With a strong attention to detail, a positive attitude, and charisma.
- You should have the ability to ensure a high level of customer interaction, suggestive selling, and enthusiasm, with an energetic and highly determined attitude. You must be a people person
- Working knowledge of Retail Cannabis and passion for cannabis are assets.
- Basic proficiency in Google Applications & MS Excel
- POS systems, as well as cash handling and taking customer payments, are also required (Cova & Dutchie)
- Reliable transportation to and from work is required (public transportation IS available to ALL of our store locations)

We offer our staff:

- competitive wages (everyone is paid above minimum wage) with regular opportunity for increase
- health benefit programs (for PT and FT employees meeting the weekly hourly requirement)
- opportunities for growth and advancement
- tips
- employee bonuses available with frequent staff incentive programs happening in stores
- employee mileage/car allowance for delivery runs completed for work
- employee discounts on all products
- flexible work hours and work locations (3 in the city - 2519 Portage Ave, 1210 Rothesay St & 1566 Pembina Hwy)
- Open and honest communication from all levels of the business
- Approachable, understanding, knowledgeable and collaborative management & ownership

You will work in a fun, healthy workplace environment with folks that love cannabis and have a passion for providing our customers with a positive shopping and consumption experience and desired experience from product recommendations.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: $15.00-$18.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

Ability to commute/relocate:

- Winnipeg, MB R2G 1T7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- If hired, are you available to work at our 2519 Portage Ave location in St. James when/if needed?
- If hired, are you available to work at our 1566 Pembina Hwy location in Fort Garry when/if needed?
- If hired, are you available to work at our 1210 Rothesay St location in North Kildonan when/if needed?
- Do you have your own means of reliable transportation? ex. your own vehicle or access to other means/regular public transportation

**Experience**:

- Cannabis: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)

Licence/Cer