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Intern,supply Chain

2 months ago

Brantford, Canada SC Johnson Full time

Position Purpose:
The incumbent will be a key contributor within the Sales and Supply Chain account-specific teams and serve as a logistics resource and account advocate. The key objectives of this position are to drive key internal Supply Chain KPI’s, meet customer inventory targets and improve overall supply chain efficiency.

**Key Responsibilities**:

- Establish and develop cooperative relationships with the Tier 1 Account Buyers and SCJ key stakeholder to drive efficiency in our customer supply chains
- Manage and “champion” the order-to-delivery process within the supply chain.
- Continually drive “in-stock %” by managing a Tier 1 Account’s retail and warehouse inventories for all sku’s, with a primary focus of minimizing “out of stocks” at the shelf.
- Collaborate with the Account and our Sales partners, the incumbent will operate with a sense of urgency, have the ability to generate sound insights, accept moderate risks, and drive the desired actions with our customers based on seasonality/trending.
- Supporting our Sales partners through execution and management of:

- Promotional activities
- Seasonal events and KCP’s
- Special Pack orders
- Launch & Exit strategies
- Product and Planogram transitions
- Customer specific programs (i.e. PVA’s)
- Identify operational issues/opportunities and then create awareness and escalate as required, to resolve & address the situation.
- Attend meetings as required, if/when applicable, with:

- SCJ Account Managers
- Internal Tactical meetings
- Account Buyers
- Account Replenishment Managers
- Primary contact for all Supply Chain issues
- Deductions; responsible for ensuring that ASM is clearing all deductions in a timely manner.
- Investigate service failures and implement resolution.
- Address and resolve special, time-bound Sales and/or Customer requests which may fall outside normal operating guidelines, requiring the incumbent to interact with several functional areas in support of resolution.
- Serve as a Logistics liaison to our customers and Business Unit personnel.

**General Accountabilities**:

- The role requires the incumbent to be a self-starter, driven for results, work autonomously, and hold oneself to a high standard.
- The incumbent must be highly proficient, well-organized and operate with a superior sense of urgency, while managing through multiple levels of responsibility and expectations.
- Provide exceptional service across all internal and external customers.
- Lead by example. Act with utmost professionalism, as a steward of SC Johnson.
- Strong collaborative partnership with our internal/external customers.

**Criteria for Success**:

- Strong cross-functional relationships and communication, both internally and externally.
- Effective collaboration with Supply Chain, Customer Service, Customer Marketing and Product Supply Business Team Leads, Sales team, and the customer to develop accurate forecasts and analytical reporting that optimizes Customer’s product availability.
- Manage projects that are within the scope of driving forecast, supply chain and customer replenishment efficiencies
- Thoroughly engage and attend all applicable training to support the success of this role.

**Required Skills**:

- Strong interpersonal and communication skills for working in a team environment.
- Excellent data management and analytical skill accuracy.
- Ability to manage multiple tasks / priorities and lead cross-functional projects.
- Ability to self-start and work proactively.
- High level proficiency with Excel, Word, PowerPoint, Microsoft Office.
- Ability to problem-solve, adapt to changing customer demands and sense of urgency.
- Superior sense of urgency.
- Customer-focused.
- Results-oriented.

SC Johnson & Son Inc., SC Johnson Professional, and SC Johnson Lifestyle Brands is committed to accessibility in its workplace and recruitment processes for persons with disabilities. If you require accommodation in order to participate in this recruitment process, please contact Human Resources.

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