Director, Enterprise Systems

4 weeks ago


Ottawa, Canada National Arts Centre - Centre National des Arts Full time

**Introducing the National Arts Centre**
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, _The Journey Ahead_.

**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

Job Number: J0924-0944

Job Title: DIRECTOR, ENTERPRISE SYSTEMS

Employment Type: Full-Time continuing

Job Category: Information Management Services

Open Positions: 1

Posting Date: October 3, 2024

Closing Date: October 27, 2024

**Salary**: $117,500.00 - $146,800.00/Year

Language Requirement: Bilingual

Working Hours: Full-Time continuing
Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week); occasional weekend, or evening work

Job Reports To: Chief Information Officer

**Key Activities**:

- The National Arts Centre is seeking a dynamic and passionate technology leader who thrives on collaboration and embodies a service-centric approach. As the Director of Enterprise Systems, you’ll drive our technological advancements, foster a growth mindset within the organization, and shape a meaningful environment for staff, artists, and visitors.
- Leads the development of corporate strategies and initiatives to ensure that IT solutions and services remain current and effective in response to an evolving digital landscape.
- Plans and directs the research, development, integration, coordination, implementation, monitoring and maintenance of IT solutions, infrastructure operations and related services.
- Manages the departmental IT operations budget and capital expenditures, conducts financial forecasts, reports on results, negotiates MOUs and contracts, monitors and conducts cost/benefit analyses.
- Collaborates with internal NAC departments to identify and analyse business challenges and develop, adapt, and implement robust and secure technology solutions.
- Researches and analyzes future trends and developments, leads the identification of business and technology opportunities for service improvement and innovation, and recommends new initiatives to increase business value.
- Provides advice and guidance to senior management, clients, and technical staff on IT related topics, and develops or directs the development of funding submissions, analytical reports, correspondence, training and background material, and briefing notes.
- Represents the NAC with internal or external clients and stakeholders in order to negotiate service levels, provide advice, and collaborate with the broader community.
- Other related duties as directed by the Chief Information Officer.

**Skill Requirements**:

- Bachelor’s degree in computer science, information technology, or a relevant field; or a combination of education and work experience;
- Minimum of ten (10) years of experience in IT or in a similar technology leadership role; and preferably at least 5 years in a leadership role (Director level);
- Demonstrated experience (at least eight (8) years of progressively responsible IT management experience, inclusive of senior level technology related strategic planning, budgeting, and project management);
- Minimum of five (5) years’ experience leading operational teams;
- Extensive knowledge of computer science, IT infrastructure, cloud technologies, service management, and systems development life-cycle methodologies.
- Effective communication and interpersonal skills;
- Strong leadership, management and human resource management skills;
- Strong knowledge of project management and business administration theories and principles;
- Strong knowledge of research, development and implementation theories, principles and practices;
- Strong knowledge of theories and principles of financial management, and the financial policies and procedures;
- Strong knowledge of contract management negotiation, and consultation theories and practices as well as consensus building and mediation techniques;
- Must be available for some evening or weekend work, as the operational requirements of the department;
- Fluently bilingual in both official languages, English and French, written and spoken.
- Relevant certifications such as ITIL, PMP, CISSP, or CISM are



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