Clerk B

**Req ID: 137031**
**Company: Nova Scotia Health**
**Location: Central Zone, Nova Scotia Hospital**
**Department: MHA CZ Mayflower Unit**
**Type of Employment: Permanent Hourly PT (30% FTE) x 1 position(s)**
**Status: NSGEU** **Admin Professionals Position**
**Posting Closing Date: 4-Nov-22**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

**Responsibilities**:
Reporting to the Health Services Manager or delegate, the Clerk is the initial contact for the clinic. The Clerk provides clerical support to clinic operations including the interdisciplinary team including all mental health professionals, physicians/psychiatrists, and the Health Services Manager. Clerical support may include but is not limited to registering clients and referrals, faxing, photocopying, answering phone calls, data entry, responding to public inquiries and booking appointments. Works collaboratively with other support staff, mentoring when indicated; may be required to cover other positions within the clerical and admin support group. Ensures documentation is complete and accurate as per standards. Liaison between Health Information Services and the clinic team.

**Qualifications**:

- Grade XII plus one year related experience or graduate of recognized one year related business/clerical program
- Demonstrated knowledge of STAR, PHS and Time Capture preferred
- Medical Terminology preferred
- Mental Health experience preferred
- Knowledge and understanding of mental health and addictions patient population with the ability to determine urgency and appropriateness of referral, patient or family interaction and when to obtain clinical input
- Demonstrated knowledge of Microsoft Office programs preferred
- Customer service skills required
- Effective communication and interpersonal skills
- Organization and multi-tasking skills
- Competencies in other languages an asset, French preferred
- Successful external applicants are required to provide a criminal record check (including Vulnerable Sector Search) to People Services before starting employment and assume any associated costs as a condition of employment

**A skills test may be included as part of the hiring process**

**Hours of Work**:
Permanent, Part Time (30%) Position; 21 hours bi-weekly

**Salary Information**:
$20.09 - $21.91 Hourly

**Once You've Applied**

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021.

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