Operations Specialist

Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil transportation. With the support of National Express Group, a global leader in transportation, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to learn®.

A DIVISION OF NATIONAL EXPRESS LLC

National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organizations share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. National Express School (NEXS) operates more than 22,500 school buses, serves more than 550 school districts in 31 states and three provinces, and transports more than 1.3 million students on a daily basis. National Express Transit (NEXT) operations transport more than 22 million passengers annually with more than 2,800 vehicles. National Express Shuttle (WeDriveU) serves more than nine million corporate and university passengers annually. NELLC’s corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 290+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

**Responsibilities**:
- Answering phone calls and responding to customer and Driver inquiries in a timely manner with the highest degree of courtesy and accuracy-
- Facilitating the flow of information within the Customer Service Centre-
- Completing Accounts Receivable, Accounts Payable, and Payroll tasks-
- Entering data from timesheets on a daily basis; performing daily audits and entering corrections; transmitting payrollGenerating payroll and billing reports as needed-
- Encouraging compliance with company policies and procedures-
- Maintaining accurate, organized, and up to date filing systems for all administrative records-
- Maintaining security of all files and records-
- Scheduling and invoicing field trips and charters-
- Performing general office duties including writing letters, generating reports, drafting pay-memos, copying, filing, faxing, etc.**Qualifications**
- High school Diploma or equivalent required; completion of college level Accounting courses preferred
- Fluent in French and English
- 1 to 3 years of experience with computerized payroll and billing systems; experience with Oracle preferred
- Excellent computer skills with strong working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
- Demonstrated ten-key and data entry skills
- Ability to maintain accuracy and speed in data entry
- Strong working knowledge of basic office equipment
- Excellent verbal and written communication skills
- Strong interpersonal skills along with demonstrated diplomacy skills
- Strong clerical skills
- Careful attention to detail