Academic Supervisor

5 months ago

Halifax, Canada Sylvan Learning of Halifax Full time

Since 45 years and counting, Sylvan Leaning has been helping students achieve academic success. We are the market leader in after school education sector in entire North America and take pride in our tech driven educational programs which are personalized for each learner. Our speciality programs are Reading, Writing, Math, STEM (Robotics & Coding), Study Skills, IB Prep, Competitive Exam/ SAT Prep and College Prep.

Like working with kids/students and inspire them to succeed

Making sure learning clicks for each child isn’t always easy, but it’s exactly what we love. If you share our passion for making learning personal and inspiring kids to thrive, we want to hear from you

The Academic Supervisor serves as the first point-of-contact for customers and ensures the overall quality and consistency of the customer experience while managing day-to-day center operations. Academic Supervisor is also responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met.

Essential Job Functions
- Observes and coaches instructional staff on a regular basis to ensure that teachers follow Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust
- Manages and delivers all conference activities such as preparing conference materials and meeting with parents to enrol and keep families enrolled in Sylvan
- Sets weekly goals with Executive Director to drive sales growth
- Selects and hires teachers, ensuring that all new staff meet Sylvan hiring standards
- Ensures that all teachers are trained and certified to deliver Sylvan programs
- Schedules and manages teaching staff to meet Center needs and to control labor costs
- Partners with Executive Director to run day-to-day operations including customer account management
- Motivates and develops staff by providing ongoing learning opportunities
- Ensures initial and ongoing progress assessments are administered according to Sylvan standards
- Ensures that all staff who administer assessments are trained and certified
- Monitors student progress to ensure goals are achieved and ongoing family needs are met
- Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs
- May also be required to make school visits, establish and maintain relationships with schools for partnership and marketing purposes
- Checks students in and out of the Center with particular attention to student safety and well-being
- Greets and assists students, parents, and potential customers according to Sylvan standards

Qualifications:

- Bachelor's Degree in Education or related field; Master’s degree preferred
- State or provincial teaching credentials (current or expired)
- Minimum of one or two years of teaching experience, with experience in supervisor role preferred
- Knowledge of current educational policy
- Previous retail and/or sales experience preferred
- Familiarity with instructional technology and computers
- Knowledge of general office equipment such as copiers, printers, and office phones
- Experience using social media (Facebook, Twitter, etc.) preferred

Skills and Abilities Required
- Knowledge of general office equipment such as copiers, printers, and office phones
- Knowledge of tablets, I-pads, computers
- Proven ability to engage with and sell services to new and existing customers
- Proven ability to supervise, coach, and develop teachers/instructional staff
- Proven ability to engage, motivate, and inspire students to learn
- Proven ability to manage multiple tasks and be flexible
- Strong customer service, interpersonal and communication skills
- Strong & effective writing skills to communicate as per the needs of the audience
- Strong organizational skills and Ability to work collaboratively
- Strong team player with Self-sufficiency in ownership of work and tasks
- Strong analytical and problem solving skills
- Ability to work a flexible schedule, including evenings and weekends

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

We are an inclusive organization, all sexual orientations, religious backgrounds, disability/special needs, etc. are welcome

Working Hours:
Monday To Thursday - 4:00 pm to 8:00 pm

Saturdays - 9:00 am to 1:00 pm

**Job Types**: Part-time, Permanent

Pay: $17.00 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Sales: 1 year (preferred)

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