Water Damage Technician

2 weeks ago

Kelowna, Canada ServiceMaster Restore of Central & North Okanagan Full time

ServiceMaster Restore of Central & Northern Okanagan is looking for an energetic individual to join our production team. If you are an individual who is keen to learn the Restoration industry and interested in long term growth within a stable company we would love to hear from you.ServiceMaster Restore of Central & Northern Okanagan provides emergency response, restoration, and reconstruction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards.
**Position Summary**The Water Damage Technician responds to water related emergencies in residential homes and commercial properties. Technicians are responsible for mitigating loss by stabilizing, cleaning and placing drying equipment as well as assisting in the demolition phase of restoration.
**Key Responsibilities**
- Provide up to date communication and photos to Production Manager regarding status of work
- Determine category of water loss
- Manage on site emergency response tasks such as water pumping, removal of drywall, mitigation, drying etc.
- Extract water using truck mounts and portable pumps
- Work collaboratively with Content and Hazmat crews
- Set up necessary drying equipment as per industry protocols
- Clean and sanitize structures performing 3 step bio wash
- Monitor drying process and adjust/remove equipment as required
- Refer any questions from property owners or adjusters to the Project Manager
- Fill out and submit necessary paperwork related to each job in a timely fashion
- Ensure work sites are kept safe and clean of debris upon completion of job
- Work within an On Call rotation for after-hours emergencies

**Qualifications**
- 2-3 years of Water Damage Tech experience
- Water Restoration Technician certification an asset but not mandatory
- Clean criminal record check
- Valid class 5 driver’s license with clean abstract
- Experience driving/parking a panel van and cube truck
- Superior customer service skills and utmost professionalism with clients

**Knowledge, Skills & Abilities**
- Able to communicate effectively in English
- Able to work alone or with mínimal supervision
- Able to lift industrial fans 30-40 lbs
- Able to load/unload wheeled industrial dehumidifiers 75-100 lbs
- Knowledge of construction and basic building materials
- Safe use of power tools and hand tools
- Experience in custodial work, pressure washing, carpet cleaning an asset

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