Night Shift Dispatcher
2 weeks ago
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the logistics of frac sand trucks. This is a fast-paced position that requires excellent communication skills and the ability to analyze data to ensure efficient freight movement.
- **Night shift dispatch is required to work 4on/4off, shifts are 12 hour shifts from 7pm-7am**:
- **Familiarity with AXON, MOTIVE, and ROOK CONNECT an asset.**
**Responsibilities**:
- Communicate with drivers, customers, and internal teams to coordinate the timely pickup and delivery of frac sand
- Utilize phone systems and other communication tools to relay information and updates to drivers
- Maintain accurate records of all dispatch activities, including driver logs, delivery confirmations, and customer interactions
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring timely responses
- Ensure compliance with all company policies, procedures, and safety regulations
- Maintain a high level of professionalism and phone etiquette in all communications
**Skills**:
- Familiarity with frac sand transportation industry terminology and practices
- Strong communication skills, both verbal and written
- Proficient in using phone systems for coordinating logistics operations
- Ability to analyze data and make informed decisions based on findings
- Excellent typing skills with a high level of accuracy
- Detail-oriented with strong organizational skills
- Ability to multitask in a fast-paced environment
Pay: $20.00-$25.00 per hour
Expected hours: 48 per week
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 12 hour shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Sturgeon County, AB T8T 0N7: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Oilfield Related: 2 years (preferred)
- Trucking Dispatch: 1 year (preferred)
**Language**:
- English (required)
Work Location: Hybrid remote in Sturgeon County, AB T8T 0N7
Expected start date: 2024-05-09
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