Associate Vice President, Group Benefits
1 month ago
About Us:
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
Overview:
The position of AVP is for an experienced professional who will have responsibility for an existing block of Gallagher’s
Benefits and Health business among mid
- to large-size clients across Canada. Focusing primarily on relationship
management, the AVP will maintain a high percentage of client retention and be an ambassador for the company in
the marketplace. The AVP will also participate in finalist meetings for prospective clients.
**Responsibilities**:
- Manage a block of clients and own responsibility for the growth of those clients
- Accountability for client satisfaction and management of actions such as, but not limited to, renewal
negotiations, strategic plan design discussions and financial reviews
- Develop and maintain close relationships with clients and underwriters, acting as their primary contact and
liaison
- Handle actions and tasks as a project manager
- Monitor the client satisfaction level with underwriter and Gallagher
- Evaluate and judge the similarities, differences, and capabilities of the various underwriters
- Communicate face-to-face & virtually with clients on a regular basis in order to deliver information and assess
status.
- Proactively market new products, services, and tools to existing clients to improve the value of their benefit
investment or decrease service costs
- Participate in off-site meetings intended to acquire client feedback and direction and to share knowledge and
expertise
- Support the Team and work with the cross-functional team to:
- Prepare for prospect meetings and presentations
- Assist in client-specific responses to Requests for Proposal
- Present with team at finalist meetings
- Represent Gallagher externally in the marketplace
- Participate and lead internal company projects as necessary
- Travel as required for clients, prospects and external industry events
Qualifications:
- A polished presence with strong oral and written communication skills
- Post-secondary education
- Diligent attention to details, mathematical, analytical and project management skills
- Team player; however, able to work independently
- Ability to interact with clients and colleagues at all levels
- Flexibility, adaptability, quick thinking and the ability to work under tight deadlines or changing client needs
- Solid understand of Microsoft suite (Outlook, Excel, Word, PowerPoint)
- A minimum of 3 years of group benefits experience as a lead consultant
- Knowledge of traditional/flexible benefits and various funding arrangements (i.e. insured, refund, ASO)
- Driver’s license in good standing
- Strong work ethic
LI-Hybrid
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