Houseperson

**ABOUT US**

At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, we help guests feel refreshed and ready to take on the day by caring for them and delivering what they need with a friendly, can-do attitude.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more

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Our Houseperson is an important behind the scenes member and contributes greatly to the appearance of our hotel. Our Houseperson supports our room attendants by cleaning common areas of the hotel such as the lobby area, hallways and washrooms so our hotel always looks presentable as soon as guests walk in. They also assist well as delivering basic amenities such as towels, pillows and other requests that guests make in an efficient and friendly manner.

**DUTIES & RESPONSIBILITIES**
- Focus should be on all exits and lobbies inside and out.
- Focus on all public washrooms, including lower lobby for cleanliness
- Dust and clean glass surfaces in lobby and entrance. Ensure that the Business Centre is clean, tidy and all lamps are working.
- Vacuum and dust Fitness room, ensure an adequate supply of towels and water, remove all garbage, and used towels.
- Vacuum carpets in guestroom corridors, dust and wipe down walls and trim.
- Check front and rear stairwells for litter, dust, cobwebs, spills etc. Ensure light covers
- are clean and free of dust.
- Re-stock pantries with required paper products and bottled water.
- Shampoo carpets as requested.
- Clean and dust Front Desk, back offices, and main offices daily.
- Check all meeting rooms and clean as needed.
- Make-up or refresh guestrooms as required
- Remove all garbage and recyclables from the pantries. Ensure that recyclables are properly separated and placed in the appropriate recycling bins.
- Provide evening assistance to Front Desk as needed. Ex. taking towels, cots, or cribs to guestrooms.
- **The above areas of responsibility are not all inclusive and may be amended from time to time.**_

**QUALIFICATIONS**
- Completion of Grade 10 or equivalent
- Minimum 1 year experience in a cleaning environment, preferably in a hotel setting
- Must be flexible to work any shift
- Must be polite & courteous
- Excellent organizational and interpersonal skills
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests
- Must be able to work as a team or independently

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to perform duties while standing and/ or walking for much of the shift.
- Ability to lift weights up to 30 lbs., push and pull heavy equipment such as cleaning carts and equipment.
- Ability to stoop, bend, reach & stretch, and lift while performing duties.
- Requires regular handling and use of disinfectants, cleaning agents, and chemicals.
- Specific vision abilities required by this job include close vision and distance vision.

Follow up periodically throughout day on washrooms and lobby, 8-hour shift should re-check 3-4 times based on volume in hotel.

**WORK CONDITIONS**

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is moderate.

**Salary**: $18.50 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Cleaning: 1 year (preferred)

Work Location: In person