Assistant Manager
2 weeks ago
About North Shore Cannabis:
We are a women-owned, operated, and managed cannabis boutique. We are passionate about customer service and giving impeccable customer service. Customer service is at the heart of everything we do here starting with immense product knowledge that is obtained through both in-store and online training. We have only been open since 2020 and although we are new we are making waves in the cannabis space and have a new location opening in the upcoming months. We have a passion for community and destigmatizing cannabis consumption and are looking for like minded individuals to be apart of our team.
- You a proven leader with an interest in Cannabis and a passion for the service industry as a whole
- You have a positive attitude and the ability to be a team player and energize a team
- You are an effective communicator with the ability to share knowledge with our team and guests
- Known for your passion for customer service, you are complimented on your ability to create a ‘wow’ experience for customers
Key Responsibilities
- Assist with training and onboarding of new employees
- Engaging with guests on the sales floor by establishing rapport and educating guests based on your understanding of the plant, its active ingredients, and how they work in the body
- Establish rapport with guests and assist them with product recommendations based on the guest’s desired use
- Receiving orders, stocking, cash handling
- Executing all daily tasks and merchandising needs while ensuring guest experience is first priority
- Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively with all guests
- Ensuring cleanliness, effective lighting and music level of the retail environment meets MUSE standards and all shelves are stocked and faced.
**Requirements**:
- Must be over the age of 19
- Selling It Right Certificate
**Job Types**: Full-time, Permanent
**Salary**: $23.00-$24.00 per hour
**Benefits**:
- Extended health care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
Ability to commute/relocate:
- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Service: 2 years (required)
Work Location: One location
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