Settlement Practitioner

**We’re Hiring**

**SETTLEMENT PRACTITIONER**

**Posting Requisition **_2024-084 _**Program** _Migrant Workers Program _

**Job Types **_Temporary, Full-time _**Location **_Surrey, BC _
- (Until Dec 31, 2024) _

**Hours of work **_35 hours per week _**Closing Date **_Open Until filledOptions Community Services is a non-profit registered charity providing social services primarily in Surrey, Delta, White

Rock and Langley. We believe in helping people help themselves. We believe in collaborating with individuals, businesses,

community groups and government to create focused, effective and responsive resources for the community.

The Migrant Worker’s Program, provides resources and services to enable temporary foreign workers to exercise their

rights and improve their experiences while working in Canada.

The Settlement Practitioner oversees direct client services and ensures their delivery through an integrated approach.

This includes conducting detailed one-on-one needs assessments and referrals, providing individual information and

orientation sessions, facilitating group information and orientation sessions, bridging services, conducting client

outreach, developing resources, networking with stakeholders (e.g., employers, Consulates, etc.), providing emergency

assistance, and ensuring service accessibility for all TFWs. The position also plays a crucial role in ensuring the

achievement of all funder deliverables and anticipated outcomes.

**ACCOUNTABILITIES**
- Conduct client Eligibility Assessment and Intake Process.
- Provide in-depth Needs Assessments, Information and Orientation, and referrals to eligible clients through 1-on
- 1 Settlement Services at various delivery sites.
- Increase TFWs awareness and understanding of their rights and responsibilities through educational activities

and/or existing educational material
- Empower TFWs to exercise their rights by providing or assisting in accessing services available to them
- Foster inclusion and welcoming of migrant workers through social, cultural, and/or recreational events
- Engages and collaborates with employers and stakeholders to support TFWs
- Support migrant workers during emergency situations
- Provides support to TFWs experiencing crises or high levels of trauma

service providers (counselling, housing, legal advocates)
- Work collaboratively with service providers to develop and follow up on clients to ensure that Settlement Plans

are followed and regularly reassessed, appropriate referrals and assistance are provided, and the client's progress
toward expected outcomes is tracked.
- Assist clients in accessing other services by providing language, cultural interpretation, and other necessary

support.
- Establish a positive rapport and working relationship with clients and engage them in activities encouraging them

to connect to the broader community.
- Establish appropriate linkages to other service providers to facilitate referrals and ensure a coordinated client

support system.
**_We are an equal opportunity employer committed to hiring a diverse workforce_** Posted: May-02-2024

**We’re Hiring**
- Record, maintain, and report client data and information through relevant Forms, Case Notes and OCMS database;
complete all required/assigned reports.
- Maintains a solid working knowledge of the Temporary Foreign Workers Program, Immigration Processes, and

Government Services relevant to client populations served.
- Develop program-relevant reference and resource materials as needed.
- Promote the development of inclusive communities and support/participate in community

forums/initiatives/meetings as assigned.
- Utilize marketing resources to promote activities and disseminate information consistent with Migrant Workers

Marketing and Communications Plan.
- Contribute to developing a Resources Reference Directory for the program.
- Contribute to the Project Outcomes Evaluation Plan and Report
- Contribute to PQI and Strategic Directions/Goals of Immigrant Services and proactively identify areas for

improvement, sector trends, and potential partnerships.
- Represent OCS and participate in outreach activities/special events as required.
- Participate in meetings and training opportunities.
- Other administrative duties as required, including photocopying/faxing, taking meeting minutes, filing, room

set-up/clearing for meetings and activities, etc.
- Follow written and verbal directives from the Program Manager and Senior Manager, Executive Director or

designate.
- Contribute to a positive work environment by maintaining a positive working relationship with other workers and

volunteers.
- Perform other related duties as required.

**QUALIFICATIONS**

**Education, Training, and Experience**:

- Post-secondary education in Social Sciences, counselling or a related discipline supplemented by a minimum one

to two (1 -2) years of experience delivering settlement services.
- Experience working with Temporary Foreign Worke