Area Experience Associate

3 months ago

Scarborough, Canada CBI Health Full time

**Area Experience Associate - GTA North, ON**:
**About Rehabilitation Services**

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**

The Area Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

First and foremost, the Area Experience Associate contributes to the success of each clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

An Area Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

Regularly working approximately 20-30 hours per week, the Area Experience Associate supports our clinics within the Greater Toronto North (travel is required to Scarborough, Markham, Richmond Hill, etc.) region on an as-needed basis.

**Take an inside look at what you’ll do each day**
- A reliable means of transportation to Greater Toronto North (Scarborough, Markham, Richmond Hill, etc.) is an asset
- Provide client experience support to clinics in the area on an as-needed basis
- Create a welcoming environment for clients, guests, team members and stakeholders
- Solve problems, anticipate challenges, barriers or areas of friction - mitigate or solve before they occur whenever possible and always as soon/quickly as possible
- Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
- Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
- Schedule to maximize opportunity for client access to care (including access to online booking)
- Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
- Maintain confidentiality of client records and personal and personal health information at all times
- Facilitate effective flow within the clinic

**What you need to be successful**
- A natural ability to connect with people and build strong relationships
- Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
- Be Pro-active and Results-oriented
- Strong written and verbal communication skills
- Ability to switch between tasks quickly and with ease
- Excellent time management and organizational skills with attention to detail
- Excellent listening and observational skills
- Strong customer service skills
- Ability to work independently and as part of a cohesive team

**Who you are**

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

**What CBI Health offers you**
- Continuous learning and skills development, including growth a

  • Area Experience Associate

    5 months ago

    Scarborough, Canada CBI Health Full time

    **Area Experience Associate - GTA North, ON**: **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...

  • Technology Sales Area Representative

    6 months ago

    Scarborough, Canada Staples Canada Full time

    : 1251436 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If...

  • Deli Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the deli area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Deli Associate

    1 month ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the deli area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Customer Experience Associate- Clarington Place

    5 months ago

    Scarborough, Canada Scotiabank Full time

    Requisition ID: 201748 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Front End Assistant Manager

    2 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...

  • General Merchandise Associate

    2 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • General Merchandise Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • General Merchandise Associate

    3 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • General Merchandise Associate

    3 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • General Merchandise Associate

    2 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a General Merchandise Associate at Walmart Canada is a great way to develop your skills in the retail industry. A General Merchandise Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the general merchandise area, and assists with stocking and the sale...

  • Directs Store Delivery Associate

    3 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....

  • Directs Store Delivery Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....

  • Grocery Associate

    2 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Grocery Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Grocery Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Grocery Associate

    3 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Dairy Frozen Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...

  • Dairy Frozen Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...

  • Dairy Frozen Associate

    5 months ago

    Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Dairy/ Frozen Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Dairy/ Frozen Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Dairy/ Frozen area, and assists with stocking and the sale of goods. If you...