Pci Compliance Manager

2 hours ago

Maisonneuve, Canada Manulife Full time

We are looking for a dynamic and driven **Payment Card Industry (PCI) Compliance Manager**to join our Affinity Markets team. In this role, you will be responsible for ensuring that our solutions meet PCI compliance standards, working closely with operations and delivery teams. This role offers an exciting and fast-paced environment that values innovation and encourages new perspectives. As the PCI compliance manager, you will act as the bridge between business and technology, collaborating with key collaborators to enhance the client's digital payment experience.

**Responsibilities**:

- Collaborate with internal and external partners to develop and maintain a PCI control framework and procedures to achieve ongoing compliance certifications
- Develop and maintain controls and procedures to align with PCI DSS requirements
- Work with delivery teams to prioritize efforts and project manage work to remediate PCI gaps
- Conduct regular internal risk assessments and audits in consultation with internal risk teams
- Lead PCI compliance planning, education, training, and awareness
- Ensure compliance with existing and emerging Payment Card Industry requirements
- Stay informed about industry and PCI DSS changes and advise leadership on their impacts
- Champion the adoption of standard processes for payment processing
- Provide consulting and advice to internal teams on digital payment capabilities
- Communicate PCI requirements in RFPs and contracts for projects involving credit card transactions and manage identified gaps
- Act as a relationship manager with payment card vendors and service providers to ensure compliance and seamless integration of payment systems
- Represent Manulife on the PCI Security Standards Council Member Directory
- Report on key performance indicators

**How will you create impact?**

In your pursuit of enhancing payment capabilities for our clients, your collaborative nature will bring together internal players from IT, Operations, Risk, and Compliance. You possess a unique blend of analytical, communication, and leadership skills and are adept at challenging others to continuously improve our payment offerings.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**What we’re looking for**
- 5-7 years of relevant work experience in the Financial Services industry
- PCIP Designation
- Expertise in digital payments and PCI compliance
- Strong business insight and passion for technology
- Decisive yet collaborative approach to decision-making
- Proactive in inspiring change and prioritizing decisions based on overall impact
- Comfortable working with virtual teams and occasional travel
- Experience in vendor and contract management
- Project management expertise
- Strong analytical, troubleshooting, and problem-solving skills
- Knowledge of agile delivery models and use of tools such as JIRA, Scrum/Kanban, and user story-writing skills
- Proven track record of conducting PCI assessments and delivering digital projects story-writing
- Highly effective communicator with strong relationship leadership skills
- Entrepreneurial drive and ability to achieve stretch goals in an innovative and fast-paced environment
- Prior experience in digital payments and financial services

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
- We lead with our Values every day and bring them to life together.
- Boundless opportunity
- We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
- We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
- We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
- We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve Ouest

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$78,975.00 CAD - $142,155.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, visio

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