Quality Assurance Supervisor

6 months ago


London, Canada Nestle Operational Services Worldwide SA Full time

**Position Snapshot**:
**Business areas: Nestlé Canada**
**Job title: Quality Assurance Supervisor (18- month contract)**
**Location: London, ON**

***

**Benefits**
- Excellent training and development programs as well as opportunities to grow within the company
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestlé offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

**A little bit about us**
At Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That’s why While Nestlé is known for KitKat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people.

We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.

**Position Summary**:
We are looking for a Quality Assurance Supervisor at our Nestlé London Ice Cream Factory reporting to the Quality Assurance Manager. The Quality Assurance Supervisor is responsible for supporting the Quality Assurance Team in the overall management of quality processes. The function contributes to the implementation of the Nestlé Continuous Excellence in the pursuit of zero defects as the essential base for maintaining consumer trust and preference.

**A day in the life of a Quality Assurance Supervisor**:
As a Quality Assurance Supervisor, you will play a crucial role in ensuring the highest standards of quality and food safety within our organization.

Your will also:

- Lead and motivate the Quality Assurance Team to achieve their objectives.
- Develop the competence of factory and quality associates as necessary.
- Promote quality awareness and foster a strong commitment to quality across the unit.
- Define and update specific Quality procedures, instructions, and tools within your area of expertise.
- Contribute to defining and monitoring quality Key Performance Indicators (KPIs).
- Collaborate with the QA Manager to set operational objectives.
- Support the Nestlé Continuous Excellence program in the quest for zero defects.
- Assist in activities to achieve compliance with the Nestlé Quality Management System requirements and other applicable instructions and standards.
- Support the delivery of training related to Quality Assurance topics.
- Sustain and improve current Quality and Food Safety systems.
- Take a leading role in HACCP and Food Safety.
- Support unit readiness for internal and external audits.
- Assist in troubleshooting and following up on non-conformities.

**What will make you successful?**

You will also:

- University or College graduate in Science or Engineering (preferred food related field).
- High degree of competence in statistics and data analysis.
- Different unit and/or market exposure and specialized training, i.e. CIP, Hygienic design, chemical handling, and team building experience will be considered valuable to the organization.
- Excellent organizational, negotiation and time-management skills combined with strong customer-service orientation. Office automation and computer skills and familiarity with SAP.
- Experience with external audits (e.g. FSSC 22000, CFIA,).
- Experience with ISO 9001.

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression - this really could be a move towards the exciting career you’ve always wanted.

**What you need to know**

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.



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