Part-time Delivery Clerk

6 months ago

London, Canada Tepperman's Full time

YOU WILL NEVER GET BORED AT TEPPERMAN'S

We are a dynamic, high-energy retailer that is currently in its 3rd generation of family ownership. We sell furniture, mattresses, appliances, electronics, and home accents to a diverse customer base in Southwestern Ontario. It is a unique and highly personal business - family-owned and not part of a nationwide chain.
We encourage long term staff relationships by providing fulfilling opportunities in a casual, balanced and respectful work environment.

Why Choose Us?

We believe in creating lasting relationships with our employees, built on our core values of Trust, Respect, Family, Teamwork, Passion and Innovation. And our employees would agree, having selected us as a Great Place to Work through the annual survey measuring Employee attitudes at Tepperman’s.

**Here’s a look at what makes us A Great Place to Work**:
90% Agreed “This is a physically safe place to work”
88% Agreed “People here are treated fairly regardless of their gender.”
92% Agreed “People here are treated fairly regardless of their sexual orientation”.
84% Agreed “I feel good about the way Tepperman’s contributes to environmental sustainability.”
81% Agreed “My manager is approachable, easy to talk with.”

Join Our Team Today

Why work at Teppermans?
- Attractive benefits package
- Professional development opportunities
- Generous employee pricing and discounts
- Paid vacation, holidays, and more
- Company-matched pension plan

OUR CULTURE

Tepperman’s is a business built on the same foundation as a strong family - loyalty, respect, accountability, and integrity. We work hard to build a brand people can trust and rely on for all of their home furnishing needs.

We draw from nearly 100 years of our rich heritage, to create new ways to meet the ever-changing needs of our employees and customers.

WHO IS THE DELIVERY CLERK?
Delivery Clerk is an individual with keen ability to de-escalate customer concerns. They are responsible for delivering exceptional customer service while accurately entering customer information and coordinating customer pick-ups. Delivery Clerks are responsible for using various complex internal software systems to complete data entry in an extremely fast-paced environment.
WHAT YOU WILL BE ACCOMPLISHING IN THE ROLE
- Delivering friendly, courteous and exceptional personalized customer service both in person and over the phone
- Coordinating all customer pick-ups in an efficient manner
- Updating reports to be used by Tepperman’s staff
- General office duties

WHAT YOU'LL NEED TO SUCCEED
- Strong customer service and communication skills
- Demonstrated problem solving skills
- Strong organizational and time management skills
- Ability to multi-task and adapt to change in a fast-paced environment
- Demonstrated exceptional attention to detail is a must
- Effective interpersonal skills to effectively deal with both internal and external stakeholders
- Effective telephone skills
- Advanced computer skills
- Availability to work a full-time retail rotation schedule which includes daytime, evening and weekend shifts as well as peak periods such as March Anniversary and Boxing Week

We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.

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