Client Service Administrator

6 days ago

Collingwood, Canada Shore to Slope Management Services Full time

**Job Title**

Client Service Administrator

Permanent Full Time Role - _40 Hours per Week + Periodic Evening and Weekend Meetings_

**Company Description**

We are a mid size Property Management Company Specializing in Condominium Management. Our company has been operating both Simcoe and Grey County for over 25 years. We take pride in our business and high level of service offered to our clients.

We are looking for Client Service Administrator who possesses strong customer service skills and is willing to learn on the go. Our office environment fosters teamwork; thus, the strength of our team is integral to the success of our business.

**Responsibilities**

The following list entails the daily duties but not limited to:

- _Work efficiently with administrative staff and divide responsibilities to ensure performance_
- _Manage agendas/ appointments etc. for upper management_
- _Client Relations - Handle resident inquiries, requests and concerns_
- _Inform, remind and update residents on condominium rules and regulations_
- _Coordinate key and access controls with residents and vendors_
- _Prepare and update Condominium Act required certificates_
- _Create and update records and databases with personnel and other data_
- _Issue work orders, liaises with contractors and suppliers to coordinate work or supplies_
- _Track stocks of office supplies and place orders when necessary_
- _Submit timely reports and prepare presentations/proposals/notices as assigned_
- _Assist colleagues whenever necessary_
- _Act as recording secretary whenever necessary_

**Requirements**:

- _Outstanding communication and interpersonal abilities_
- _Detail Oriented and Proactive_
- _Excellent organizational and customer service skills_
- _Familiarity with Property Management, Condominium Management/Act will be an advantage_
- _Excellent knowledge of MS Office and management software_
- _Qualifications in secretarial studies will be an advantage_
- _College diploma and office administration experience or relevant field experience an asset_

**Benefits**

Group insurance package, 10 days vacation plus statutory holidays. Shore to Slope is committed to ongoing professional development and offering the potential for career growth within the company.
- Casual dress
- Dental care
- Extended health
- Life insurance
- Vision care
- Staff Appreciation Day off - paid
- Birthday off - paid

Schedule:

- 8 hour shift
- Monday - Friday, one Saturday per month
- Occasional evenings and weekends

**Please note** that this is not a remote position. Deemed an essential business by the Government of Ontario, we are continuing to operate in an office setting.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

**Job Types**: Full-time, Permanent

**Salary**: $31,000.00-$36,000.00 per year

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Bonus pay

Application question(s):

- Have you completed any of the ACMO courses? If so, which ones?

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

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