Assistant Service Manager
4 weeks ago
**Come join our exciting energetic team**
We are looking to recruit an energetic, talented, self-motivated, Assistant Service Manger in a fast growing small service department. This is a fantastic opportunity for someone with service advisor experience that wants the opportunity to run their own department and grow an exciting business.
**Responsibilities**
- Manage the day to day service workflow
- Direct and schedule activities of all team members
- Arranging/Booking appointments
- Writing Repair Work-Orders
- Following up with customers
- Recommending vehicle repairs to customers
- Co-ordinate Shuttle pick ups/drop offs
- Explaining work completed and invoiced
- Handle escalated customer complaints
- Work with the Fixed Operations manager to improve all measured performance indicators including gross sales, profitability, loyalty, CSI etc.
- Collaborate with other department mangers to effect efficient operations.
- Responsible for developing and maintaining long-term customer relationships
**Requirements**:
- Maintain a positive attitude while leading a team of 5 or more service associates, technicians, apprentice technicians and detailers.
- Commitment to delivering value to the customer with excellent customer service
- Anticipate service associate needs using proper leadership techniques and proven problem-solving methods
- Excellent experience with active listening and accommodating customer needs
- Strong presentation skills and ability to communicate technical information to customers
- Have a full working knowledge of the service associate handbook to respond to every customer and service associate inquiry
- Have a strong working knowledge of parts
- Monitor time cards and maintain fair schedules while tracking the calendar for holidays and emergency changes
**What we are looking for**:
- Previous service advisor experience
- Strong knowledge of automotive technical repairs and parts
- Self Starter with strong organization and multi-tasking skills
- Keen attention to detail and commitment to quality work
- Demonstrated ability to work solo as well as being a strong leader, overseeing an entire department of at least five employees
- Must be an excellent communicator and speaker both online in written interactions, and face-to-face customer service interactions
- Must be a CSI (Customer Satisfaction Index) leader and ensure customers are please with the level of service expected.
- Valid Driver’s License and clean driving record
**What we offer**:
- State of the art facilities
- Opportunities for additional training and growth within the company
- Extended healthcare benefits including dental
- Bonus pay on individual and team achievements
**Salary**: $70,000.00-$100,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: In person
-
Assistant Manager
5 days ago
Orangeville, Canada Scotiabank Full timeRequisition ID: 169262 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and...
-
Overnight Assistant Manager
1 month ago
Orangeville, Canada Walmart Canada Full time**Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...
-
Assistant Restaurant Manager
2 weeks ago
Orangeville, Ontario, Canada McDonald's Orangeville Full timeAssistant Restaurant Manager NOC 60030Cost products and services, Organize and maintain inventory, Conduct performance reviews, Plan, organize, direct, control and evaluate daily operations, Determine type of services to be offered and implement operational procedures, Monitor revenues and modify procedures and prices, Ensure health and safety regulations...
-
Assistant Restaurant Manager
2 weeks ago
Orangeville, Canada McDonald's Orangeville Full timeAssistant Restaurant Manager NOC 60030Cost products and services, Organize and maintain inventory, Conduct performance reviews, Plan, organize, direct, control and evaluate daily operations, Determine type of services to be offered and implement operational procedures, Monitor revenues and modify procedures and prices, Ensure health and safety regulations...
-
Overnight Assistant Manager
1 month ago
Orangeville, Ontario, Canada Walmart Canada Full timePosition Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...
-
Assistant Retail Manager
1 week ago
Orangeville, Canada Far Shot Recreation Full time**We need a sharp individual who is looking for a challenge in a unique environment as a manager.** Far Shot Recreation is a recreational venue featuring axe and knife throwing. We aim to provide urban games with small-town hospitality. If you're interested, please submit your resume asap! **RESPONSIBILITIES**: - Clearly communicate with the Owner, if you...
-
Overnight Assistant Manager
2 months ago
Orangeville, Canada Walmart Canada Full timePosition Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...
-
Assistant Front Store Manager Lg Frmt
2 months ago
Orangeville, Canada Shoppers Drug Mart Pharmaprix Full time**Location**: 489 Broadway, Orangeville, Ontario, L9W 0A4 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical and...
-
Manager, Surgical Services
1 month ago
Orangeville, Canada Headwaters Health Care Centre Full time**Competition**: - 099-24 **Department / Unit**: - Surgical Services **Position Type**: - Full Time **Bargaining Unit**: - Non-Union **Posting Date**: - 2024-03-07 12:00 **Headwaters Health Care Centre. One Community, Caring Together.**: We are a dedicated team of professionals focused on providing the best care possible for our patients, families,...
-
Customer Service Store Manager
1 month ago
Orangeville, Canada Water Depot Orangeville Full timeWater Depot Orangeville is a local water treatment company that provides sales and service to the greater Orangeville area. There are over 35 locations in Ontario and still growing. The Orangeville location is a busy, fast paced store that continues to grow and we are looking for the right person to add to our team. If you are outgoing, organized and have...
-
General Merchandise Assistant Manager
1 month ago
Orangeville, Ontario, Canada Walmart Canada Full timePosition Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...
-
Branch Manager Advice, Sales
1 day ago
Orangeville, Canada Scotiabank Full timeRequisition ID: 187287 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...
-
General Merchandise Assistant Manager
1 month ago
Orangeville, Canada Walmart Canada Full timePosition Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1.As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...
-
Manager, Administrative Services
1 month ago
Orangeville, Canada BRAMCITY LOGISTIC INC. Full timeEducation: Bachelor's degree - Experience: 3 years to less than 5 years **Budgetary responsibility**: - $1,500,001 - $4,000,000 **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory compliance...
-
Manager Client Services II
5 days ago
Orangeville, Canada The Toronto-Dominion Bank (Canada) Full timeDescription : This role is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced branch ensuring a positive working environment, change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements. Primary Businesses:...
-
Manager
3 days ago
Orangeville, Canada Take 5 Oil Change Full timeWould you enjoy a career in the automotive industry? Do you have the skills to drive business in the industry? Do you enjoy a challenge? We are looking for an Manager for Take 5 Oil Change - Orangeville As the Manager you will be work closely with the Operations Manager to assist with inventory, accounting, and performance management You will also...
-
Coordinator Services and Supports
3 days ago
Orangeville, Canada Kerry's Place Autism Services Full time**POSITION POSTING #2383** **SERVICE AREA: Community - Respite/Camp/Recreation** **LOCATION: Kerry’s Place Central** Region - **Peel/Dufferin** **POSITION STATUS: Temporary Full-Time (Contract until February 16, 2024; two weeks written notice prior to contract end)** **HOURS OF WORK: 37.5** hours per week (Days, Evenings and Weekends; Flexibility...
-
Heavy Equipment Service Manager
1 month ago
Orangeville, Canada CanCrete Equipment Ltd. Full time**About CanCrete**: CanCrete Equipment Ltd. headquartered in Mississauga, is a leading supplier of parts and equipment for Canada’s concrete pumping market. We offer solutions to the concrete industry, be it through new equipment, used equipment, rentals, parts, service, or simply providing advice when needed. **The Role**: CanCrete is looking for an...
-
Manager
2 weeks ago
Orangeville, Canada Booster Juice Full timeWe’re looking for a positive and energetic individual to assist the Franchise Partner drive sales growth, operating profit and of course, awesome customer service! Working in a fast-paced team environment, the Manager is a role model who runs shifts, trains and coaches crew members, and creates a fun, productive, and customer-focused...
-
Lab Assistant
1 month ago
Orangeville, Canada Dynacare Full timeDynacare is currently looking to hire** Laboratory** Assistants to work in our Laboratory and Health Services Centre (LHSC) at our Orangevile location. **This a permanent full-time position.** **Dynacare offers day shifts, full benefits, paid vacation, set work schedules and a great work life balance.** **Job Summary** As a Laboratory Assistant, you will...