Gatehouse Attendant

Home Hardware is Canada’s largest independent hardware and building supplies retailer. We are also home to a supportive workforce dedicated to helping all our customers with quality products and exceptional service.

The Gatehouse Associates are primarily focused on safety and security as they monitor traffic coming in and out of the lumber yard. Gatehouse Associates are positive, enthusiastic individuals who go above and beyond to exceed the customer’s expectations and promote superior service. They have a firm understanding of building supplies and their respective locations within the yard. Gatehouse Associates take pride in their yard and continuously keep their surrounding areas tidy and free from obstructions and hazards. A Gatehouse Associate is often the last person a customer interacts with and it is their responsibility to ensure they leave satisfied.

**Responsibilities**:
Work safely.

Welcome customers with prompt, friendly service, assess their needs, and direct them to the proper location after dispatching a Yard Associate to provide further assistance.

Customers leaving the yard are politely stopped and orders are inspected in an efficient, thorough manner to verify accuracy.

**We Offer**:
Employee Discount

Employee and Family Assistance Plan

Continuous learning through a training and development plan