Dental Administrator

4 weeks ago

Oakville, Canada Dentalcorp Canada Full time

**About us**:
At River Oaks Dental, our dentists and dental team have been serving families in the Oakville community for over 30 years. We offer a comprehensive range of dental services including general dentistry, dental implants, cosmetic options, as well as dental services for kids. We even offer a complimentary, no-obligation orthodontic consultation for Invisalign® and clear aligners. With 4.8 stars on Google reviews, you will be sure to have an exceptional experience at our practice.

Visit our website to learn more

**Schedule**:

- Full Time
**Benefits of Joining Our Team**:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

**About You**:

- Minimum 1 year of Administrator experience
- Clinical background considered an asset
- Experience with Dental software

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