Manager, Credit

7 months ago

Delta, Canada Gordon Food Service Full time

Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
What We Offer:
- Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment- FULL flex benefits program- Company matching RRSP- Family culture- Advancement opportunities- Profit Sharing- 125 year, family owned and operated company history

Position Summary:
Manages the overall activities and staff of the credit and collection function(s) within (a) the Commercial / Non Commercial /Multi Unit Chain credit segments for Gordon Food Service (GFS). Provides consistent leadership, credit quality and decision making, process flow, and risk control. While promoting sales through a flexible and innovative approach to credit review. Minimizes the investment in receivables, thus ensuring accounts are collected as close to term, and protects the company against unwarranted bad debt losses.

This is a Hybrid schedule position with 3 days in the office and 2 days working from home.

Leadership Competencies:

- Living the Culture:_
- Exhibits Integrity and High Character
- Serves Others
- Promotes a Diverse and Inclusive Workplace
- Leading People:_
- Leads Change
- Communicates Effectively with all Groups of People
- Develops Individuals
- Producing Results_
- Builds High Performance Teams
- Manages Team and Individual Performance
- Plans, Organizes and Executes Work
- Thinking and Decision Making_
- Thinks Strategically
- Analyzes and Solves Problems
- Understands the Business

Essential Functions:

- Adhere to and administer the GFS Credit Policies
- Work collaboratively with credit staff to ensure proper controls are maintained.
- Make sound credit decisions based on in depth analysis and perform risk reviews and assign levels of exposure as authorized.
- Develops and implements collection strategies to drive results and reduce past due balances.
- Updates account records, prepares financial review for lines in excess of $50K or more. Obtain necessary security and additional financial data as appropriate.
- Negotiate and recommend payment plans / note arrangements within the level of position authority.
- Escalates key customer issues/concerns within divisional and home office senior leadership.
- Measure department performance with appropriate metrics.
- Provides input and prepares monthly account reviews for Allowance Reserve.
- Review with Regional / Senior sales leadership teams potential high risk situations.
- Review customer rebates for release or hold to escrow accounts on a monthly basis.
- Assist with internal and external audit requests
- Maintain confidentiality and use utmost discretion with matters including but not limited to personal and or financial information in the duties of the position.
- Manages credit analyst and clerical staff including reviewing of and maintaining time and attendance records.
- Interviews, hires, trains, and retains staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate for the department.
- Mentors, motivates, and develops staff and acts as a role model and resource to them.
- Develop and mentor direct reports/analysts to ensure the highest level of performance and promotability.
- Develops capital and operational budget for the department. Routinely monitors, manages and controls budget, analyzes variances and takes appropriate action and develops plans for productivity improvements.
- Performs other duties and special projects as assigned.

Knowledge / Skills / Abilities:

- _Minimum Years of Experience:_ At least seven years previous credit and collection experience with five years previous supervisory experience or an equivalent combination of education, training, and experience.
- Bachelor Degree in Finance, Accounting, Business or related field is required.
- Possess strong credit / financial analytical skills and financial statement review experience
- Excellent verbal and written communication skills to manage across functions at various levels.
- Critical thinking and problem solving ability; synthesize findings from analysis to conclusions.
- Skilled in problem resolution and providing best practice solutions.
- Strong facilitation and negotiation skills
- Ability to meet deadlines and manage expectations.
- Effectively manage and work within a team.

Equipment / Tools / Technology:

- Desktop or laptop computer.
- Networked printer/copier/facsimile machine.
- Google Apps (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc...).
- Microsoft Office products (Excel, Word, PowerPoint, Internet Explorer).
- SAP accounting software.
- Anaplan budgeting and reporting software.
- We thank all applicants for their interest, however only those selected for the next

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