Warehouse Worker/order Desk Assistant
6 months ago
At East Penn Canada, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team.
Join our dedicated team of leading experts in the battery industry.
**We are dedicated to recognizing our employees by offering**:
- Great Pay including shift allowance, where applicable
- Profit Sharing & Deferred Profit Sharing (retirement) program
- Excellent company paid benefit program
- Learning & development opportunities, including tuition reimbursement
- Opportunities for advancement
Duties & Responsibilities
- Provide exceptional customer service by active listening and taking ownership of issues
- Handle inbound and outbound calls using specific interaction guidelines and maintaining a high level of accuracy
- Administrative duties such as providing reports, filing, etc.
- Responsible for accurate and complete data/order entry
- Assemble customer orders from stock
- Assists Delivery Drivers in picking, labelling, and loading orders onto delivery trucks
- Sorts and places batteries or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, or product code
- Utilizes battery charging area to charge or test new and returned product.
- Conveys materials and items from receiving or stock areas to storage or to other designated warehouse areas
- Maintain a clean and safe work environment
Experience, Skills & Competencies
- Experience working with a sense of urgency to meet customer requests
- Attention to detail and accuracy
- Superior organization, multi-tasking and prioritizing skills
- Exceptional telephone manner and verbal and written communication skills
- Minimum 1-2 years in picking, packing, shipping, and general warehouse duties
- Forklift Operator Certification or experience is a must.
- Must be able to frequently lift and/or move boxes up to 40 lbs., regularly lift and/or move up to 60 lbs. and occasionally lift and/or move up to 100 lbs.
- Good communication skills (listening to follow instructions, conveying information to colleagues and to supervisor/manager)
Other Considerations
- Background checks including criminal checks, drivers abstract and employment references will be requested.
East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.
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