Cpfr Analyst

2 weeks ago

Toronto, Canada Unilever Full time

Position Summary

The principle role of the CPFR Analyst is to ensure on-shelf instock excellence of Unilever products, thereby providing our consumers with the ultimate enjoyment of our products.

The CPFR Analyst is the primary point of contact for Wal-Mart Fulfillment. The role is critical to developing a high quality relationship with this supply chain driven customer, and plays a vital internal role supporting sales growth and driving operational efficiencies while working collaboratively with Supply and Demand Planning and Customer Development.

The CPFR Analyst is responsible for supporting critical decisions and providing recommendations impacting both the customer and Unilever finished goods inventory. The individual must balance maximizing in-stock goals while minimizing inventory levels within both Unilever Canada and our customer’s supply chain network. Influencing the customer, our account team, and our internal supply teams is critical to the effectiveness of this role.

The success of the CPFR Analyst is measured by exceeding 98.5% on both in-stock and product fill rate goals while delivering target return on inventory investment, supporting sales growth, accurately predicting future demand forecasts, and effectively identifying and resolving any supply chain disconnects between our internal planning process and our customer’s inventory requirements.

Achieving these goals will deliver customer satisfaction and maximize sales for both Unilever Canada and our customer.

Position Responsibilities

You will be accountable for building and maintaining a collaborative relationship with the Wal-Mart Fulfillment team. You should be effective in influencing the Wal-Mart Fulfillment team as necessary, gain support for Fulfillment policies that maximize product availability at store level, all the while minimizing inventory in the customer’s supply chain network.

Responsible for meeting customer in-stock target (98.5%) at store level with no out-of-stocks at the distribution centers. This is accomplished by proactively analyzing inventory levels using Wal-Mart’s proprietary Retail Link system, identification of any forecast behaviours or in-stock issues, followed by implementation of action steps to resolve them.

Forecasting: Use judgment to balance risk of “over forecasting”, the impact inventory levels will have on our business cash versus “under forecasting” and missing out on potential sales opportunities.

Challenges

Evaluating trade-off of time, cost and service to satisfy both Unilever and its customers. Must see “big picture” in analyzing and/or solving complex and sometimes focused issues so that modifications could allow Unilever to leverage initiatives with other customers. Participate in the execution (either pilot or full roll-out) of new programs. Continual change via customer initiatives that could counterbalance Unilever SC directives. Evaluating the cost & complexity of customized services with the improvement in service to top customer & potential revenue enhancements.

Scope
- Evaluate the customer’s supply chain to ensure that the customer could benefit from a mutually integrated supply chain with Unilever.
- Maximize sales through optimal on-shelf availability and maintaining optimal customer in-stock and inventory levels
- Execute promotions and problem solve using your full understanding of the supply chain from our DC to retailers’ shelf.
- Act as key linkage to Customer Development (Sales), Forecasting and Planning Teams

Skills & Competencies Education:

- Undergraduate degree in Supply Chain, Logistics or Business-related fields
- APICS Certification or retail Supply Chain Certification a plus
- Experience: 3-5 years of relevant Supply Chain CPFR / Logistics / Planning roles
- Experience in CPFR an asset
- Experience with CPFR for Walmart Canada preferred

**Skills**:

- Strong interpersonal skills and leadership ability
- Demonstrated ability to work collaboratively with cross-functional teams
- Strong analytical, planning, project management skills.
- Strong internal/external customer centric focus
- Good communication skills, written/oral
- Technical skills include Microsoft Suite with strong skills in Excel and Power BI
- Development of tools to connect data sets
- Expert in Retail Link
- SQL and relational database knowledge

Competencies & Abilities:

- Strategic Influencing: This position requires exceptional communication skills across multiple functions, work levels and geographies
- Breakthrough Thinking: Excellent data management and analytical skills. Exemplify creative thought process based on presented facts. Open and creative thought process not constrained by historical mindset.
- Organizational Awareness: Understanding and working across teams to achieve business objectives
- Team Commitment: Work in a team frame of mind, soliciting inputs from those outside the ‘formal’ team, resulting in an expanded team environment.

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