Analytical Team Lead, Loyalty and Retail Analytics

4 weeks ago

Toronto, Canada Exchange Solutions Inc. Full time

**ROLE PROFILE**

**Title: Analytical Team Lead, Loyalty and Retail Analytics**

**Function**: Analytics and Optimization

**Reports to**: Director, Loyalty Analytics and BI Products

**Location**:Toronto

**Type**: Full Time, Permanent

**Role Description**
The individual is responsible for leading analytical projects end to end from gathering client/business requirements, developing methodologies, data mining, analyzing the results, preparing presentations, and presenting to client/stakeholders for all areas of business including ongoing enhancements and performance of a leading loyalty program and non-loyalty/operation analytics for a fuel’s retailer.

This role is a unique opportunity to join a dynamic team of analytical professionals that partners up with Business and Technology to design innovative, value-adding customer engagement solutions for our clients. The role is a great fit for motivated individuals seeking to further develop their expertise in the area of retail, complex customer behavior and predictive analytics.

**Primary Responsibilities**
- Lead projects that generate analytical insights that drive the performance of a large-scale loyalty program
- Lead the development of statistical methodologies for measuring pilots and program success
- Develop advanced analytics solutions that support customer engagement programs
- Establish mechanisms for program / campaign performance measurement
- Create custom analysis that add strategic value to the understanding of customer behavior and/or campaign performance
- Lead communication with internal stakeholders and client on projects.
- Prepare client facing presentations on analysis done and present those to the client or internal stakeholders
- Lead developing processes for standardization and creation of scalable solutions.
- Develop data requirements and measurement plans that accurately measure the success of the campaign objectives
- Ensure best practices around test/control/learn and contact strategy are adhered to for all campaigns
- Contribute to the overall operations and culture of the company, fostering our values and policies

**Capability Requirements - education, skills & experience**
- Graduate degree in Statistics, Mathematics, or other quantitative fields
- Masters in Statistics, Mathematics, or other quantitative fields, an asset
- 6+ years of experience within the field of data science, specifically in advanced non-loyalty analytic solutions, with 2+ years’ proven experience in managing a team
- Ability to find creative solutions to analytical and data problems
- Ability to effectively manage multiple assignments at once, ability to interpret research, extracting insights and communicating a compelling summary of findings that contribute to results
- Expert knowledge of SAS or Python
- 6+ years of expert-level hands-on coding in SQL
- Solid understanding of the structure of relational databases
- Attention to detail, high aptitude for problem solving and a natural interest in understanding and explaining consumer behavior / business
- Strong communication and interpersonal skills

**Job Types**: Full-time, Permanent

**Salary**: $90,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON M5C 2C5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Toronto, ON M5C 2C5

  • Senior Analyst Loyalty Analytics

    4 days ago

    Toronto, ON, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    7 days ago

    Toronto, ON, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Toronto, ON, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Toronto, ON, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role Description The Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    2 weeks ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    2 weeks ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    2 weeks ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role Description The Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Greater Toronto Area, Canada Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    2 weeks ago

    Greater Toronto Area, Canada, Ontario Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Analyst Loyalty Analytics

    1 week ago

    Greater Toronto Area, Canada, Ontario Exchange Solutions Full time

    Role DescriptionThe Sr. Analyst, Loyalty Analytics is responsible for analytics and insight that support the ongoing enhancement and performance of the loyalty program by a pharmaceutical grocery retailer and support on company’s SaaS products performance measurement. The role reports to the Manager, Loyalty and Retail Analytics, Analytics and...

  • Senior Manager, Loyalty Growth

    2 months ago

    Toronto, ON, Canada Loblaw Digital Full time

    At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of...

  • Advanced Analytics Manager

    4 days ago

    Toronto, ON, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...

  • Advanced Analytics Manager

    7 days ago

    Toronto, ON, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...

  • Advanced Analytics Manager

    2 weeks ago

    Toronto, ON, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...

  • Advanced Analytics Manager

    4 weeks ago

    Toronto, ON, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...

  • Advanced Analytics Manager

    2 weeks ago

    Toronto, ON, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...

  • Advanced Analytics Manager

    1 week ago

    Toronto, ON, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...