Zoho Product Owner

2 months ago


Montréal, Canada PayFacto Full time

**Nous recherchons un Product Owner ZOHO pour rejoindre notre équipe PayFacto
**A propos du poste**:

- Résoudre les problèmes signalés. Suivre les problèmes et fournir des mises à jour périodiques.
- Surveiller, contrôler et assurer l'utilisation efficace et soutenue des produits Zoho dans l'ensemble de l'organisation et auprès des diverses groupes clients.
- Développer des caractéristiques et des fonctionnalités personnalisées pour répondre aux besoins de l'organisation.
- Mener à terme des projets et des solutions dans un environnement de collaboration tout en faisant preuve d'une personnalité consultative, d'un esprit de leadership et d'un style de communication collaboratif.
- Planifier, établir et diriger la feuille de route de notre écosystème Zoho. Aligner la feuille de route du produit sur les thèmes stratégiques et les feuilles de route de mise à jour des systèmes informatiques.
- Fournir une vision du produit, des documents sur les exigences de l'entreprise, gérer les carnets de commandes connexes, élaborer des critères d'acceptation et diriger les tests d'acceptation par l'utilisateur.
- Travailler avec les parties prenantes afin de fournir un soutien approprié à l'entreprise en ce qui concerne la configuration des systèmes, les paramètres et la gestion des flux de travail, planifier et fournir une formation à l'équipe.
- Faciliter les réunions sur les produits et les projets, améliorer les communications interdisciplinaires et promouvoir les meilleures pratiques en matière de gestion des produits.
- Documenter les décisions d’entreprise et veiller à ce que les guides d'utilisation des fonctionnalités développées soient élaborés et partagés avec toutes les parties prenantes concernées.
- Configurer le logiciel et tester les configurations.

**A propos de vous**:

- Vous avez plus de 3 ans d'expérience dans un rôle d'analyse ou de gestionnaire de produit sur la suite de produits Zoho.
- Excellentes capacités d'analyse et de résolution de problèmes.
- Excellentes compétences en matière de réflexion stratégique et critique.
- Solides compétences interpersonnelles, de communication et de persuasion et capacité à interagir professionnellement avec un groupe diversifié de cadres, de gestionnaires et d'experts en la matière.
- Capacité à jongler avec des priorités contradictoires tout en menant à bien les projets.
- Les compétences analytiques et la connaissance de SaaS vous permettent de comprendre facilement les problèmes et de suggérer des améliorations possibles.
- Expérience avec Confluence, JIRA, MS Office, MS Project, Zoho Projects ou un logiciel de gestion de projet équivalent.
- Passionné par le développement et l'automatisation des processus par la configuration de logiciels.
- Très bonne connaissance de l'anglais et du français, tant à l'oral qu'à l'écrit.
- Compétences en matière de résolution de problèmes, adaptabilité et flexibilité.
- Esprit analytique et capacité à évaluer la faisabilité technique d'un projet.
- Avoir une mentalité axée sur le client et une approche consultative de la résolution de problèmes.
- Forte éthique de travail avec une attitude positive et passionnée, y compris la responsabilité et l'engagement.
- Des compétences organisationnelles phénoménales.
- Avoir le sens du détail pour l'assurance qualité technique.
- Capacité à s'épanouir dans un environnement en constante évolution.
- Désir d'apprendre par soi-même et de se tenir au courant des progrès techniques et des meilleures pratiques.
- Capacité à personnaliser le code des fonctions de Zoho (un atout).

A propos de nous:

- Nous fournissons des solutions de paiement et de point de vente entièrement intégrées aux restaurants, aux hôtels et aux bars
- Nous sommes reconnus pour nos systèmes de point de vente à la fine pointe de la technologie (Veloce et Maitre'D).
- Nous avons des bureaux au Canada, aux États-Unis et en Europe
- Nous sommes en pleine expansion

Nous offrons:

- Une couverture médicale et dentaire dès le premier jour
- Télémédecine 24/7
- Cotisation à un REER
- Des vacances et des jours personnels
- Le défi de travailler dans une entreprise en pleine croissance.

**Vous souhaitez faire partie de l'ADN de PayFacto alors que nous atteignons de nouveaux sommets ? **Postulez maintenant
**We are looking for a ZOHO Product Owner** **to join our PayFacto team**

**About the role**:

- Resolve any reported issues. Track issues and provide periodic updates.
- Monitor, Control and ensure the sustained effective usage of Zoho products throughout the organization across a diverse range of client groups.
- Develop custom features and functionalities in support of organizational needs.
- Lead the delivery of projects and solutions to completion in a team environment while demonstrating a consultative personality, leadership mindset, and collaborative communication style.
- Plan, establi


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