Junior Business Analyst

4 weeks ago

Montréal, Canada Via Rail Canada Full time

-Reference Number:

26507_052024
Status:

Permanent - Full time
Job Category:

Information Technology
City:

MONTREAL
Province:

Quebec
Annual Salary / Hourly Rate:

67 859 - 83 826
Number of positions to be filled:

1
Application Deadline:

2024-08-04
Description:

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure and reservation system, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.
The Junior Business Analyst supports the Business Analyst in various tasks and activities, such as daily, weekly and monthly statistics, as well as workforce management (breaks adjustments, holiday schedules, shift changes, etc.).
All the VCC statistics require multiple reports from various systems. They are required to understand where we are, adjust to where we want to go, provide feedback to managers and agents, but they also all converge towards our yearly budget process, to ensure we gather all the necessary information on the current year’s results to prepare the following year.
**Responsibilities**:

Report generation, production, analysis and presentation
- Daily, weekly, monthly and yearly statistics - combining data from various sources (Genesys, Reservia, Customer Feedback Form, etc.)for both VCCs, into multiple spreadsheets meant for various use and audiences (VCC management team, VCC agents, Yearly budget, etc.).
- Update various Power BI reports.
- Weekly trend and variance analysis.
- Result presentation for management team.

Workforce management tasks and other activities in support of the Business Analyst
- Forecast and schedule generation in Genesys Cloud.
- Breaks adjustments in Genesys Cloud schedule.
- Activity planning (including schedule discussions with managers if needed).
- Holiday schedule planning Shift changes in excel and in Genesys Cloud.
- Overtime requirements: analysis and request.
- System configuration updates in Genesys Cloud.
- Process and configuration documentation.

Creating new spreadsheets weekly, monthly, yearly, to prepare for new periods
- Maintaining the reporting process up-to-date, creating new spreadsheets to compile new data as time goes by.
Requirements:

- Bachelor in a related field (Administration, Business, IT, Cumulative bachelor’s degree).
- 1-3 years in a similar role.

Competencies:

- Solid math skills;
- Excellent knowledge of Microsoft tools, especially Excel;
- Excellent problem solving and analytical abilities;
- Contact Center experience;
- VIA Rail tools, products and services knowledge;
- Meticulousness and precision.

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

Note that we will only contact those who are selected for an interview.
Why choose VIA Rail?
- Competitive salary and a generous compensation and benefits package;
- Flexible options for hybrid remote work;
- A close knit team of happy co workers;
- Numerous opportunities for career advancement;
- An environment that supports employee health and well being;
- A wide range of health and wellness benefits for employees and their families, including unlimited telemedicine service;
- To contribute to a sustainable transportation service connecting Canadian communities;
- First as an employer of choice and as the most trusted carrier among transportation companies in the 2022 Canadian Reputation study published by Leger.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel

  • Business Analyst Junior

    2 weeks ago

    Montréal, Canada CTConsultants Full time

    **CTC007146 - Business Analyst Junior**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Ten months**: **Mode de travail: Mixed**: **Description**: This would be an Hybrid work Located preferably in Montreal so they can work directly with me. Proficiency in French and English required 37.5H per week Day to day - Review...

  • Junior IT Cost analyst

    5 days ago

    Montréal, Canada Procom Full time

    Analyste junior des Coûts ITDans le cadre de ses ententes avec ses différents clients, Procom est actuellement à la recherche d'un Analyste junior des Coûts IT pour une entreprise dans le domaine financier. Notre client est situé à Montréal.Description des tâches et responsabilités - Analyste junior des Coûts ITLes responsabilités du poste...

  • Junior Business Analyst- Little Burgundy

    2 days ago

    Montréal, Canada GCO Canada ULC Full time

    The Junior Business Analyst works very closely with the VP of Finance to provide further visibility to the Canadian business through reporting and analysis to ensure profitability to the company. The role demands a highly organized individual to update, maintain and analyze numerous types of reporting and financial documents. The Business Analyst will be...

  • Business Analyst

    1 month ago

    Montréal, Canada BELL BUSINESS MARKETS Full time

    Req Id: 410019 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Junior Analyst- Finance

    1 month ago

    Montréal, Canada Kruger Inc. Full time

    OVERVIEW The junior analyst reports to the Manager of Finance, Capacity and Planning on all aspects of the performance of assigned tasks, including quality requirements, scope and timelines. The junior analyst must have a strong knowledge of accounting and procurement cycle. The individual must have a strong ability to work with various stakeholders and is...

  • Analyste Junior M365 Stagiaire

    2 months ago

    Montréal, Canada Domtar Full time

    **Titre du poste***:Analyste junior M365 stagiaire **Lieu***:Montréal (hybride) **Se rapporte à***:Chef, M365 Nous sommes à la recherche d'un(e) stagiaire/employé temporaire pour l'été pour un poste d’Analyste junior M365 pour rejoindre notre équipe Microsoft 365 pour l'été 2023.(à partir d'Avril-Mai ou Juin temps plein), possibilité de faire...

  • Business Analyst, Business Intelligence

    1 month ago

    Montréal, Canada CTConsultants Full time

    **CTC007132 - Business Analyst, Business Intelligence**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: One year**: **Mode de travail: Mixed**: **Description**: Locations - Toronto / Mississauga Hybrid - 2 days in office What are the top three functions of this role? (Top duties the contractor will be accountable...

  • Business Analyst

    1 week ago

    Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Business Analyst Intermediate

    7 days ago

    Montréal, Canada CTConsultants Full time

    **CTC007511 - Business Analyst Intermediate**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Four months**: **Mode de travail: Mixed**: **Description**: - English is mandatory and French is a nice to have - Remote work - 1-3 days Typical day - Creation of ops pdf reports using SAS, modification of ETLs, meeting with...

  • Business Analyst

    1 month ago

    Montréal, Canada CTConsultants Full time

    **CTC007284 - Business Analyst**: **Type d'emploi: Contract**: **Durée: Six months**: **Mode de travail: Remote**: **Description**: IMPORTANT What locations you would consider? open to any locations in Canada as this will be for remote work. Bilingual is not required. Interviews would be conducted in English Remote is available. No days required in...

  • Business Analyst

    3 weeks ago

    Montréal, QC, Canada Soho Square Solutions Full time

    Role: Business Analyst In Disaster and IT Recovery TeamDuration: Initially a 2-year contract, with the possibility of extensionLocation: Toronto or MontrealHybrid Working Mode: Must be willing to work in a hybrid mode, including weekly visits to the officeKey Requirements:Experience in Service Continuity Management: Candidates should possess a solid...

  • Business Analyst

    3 weeks ago

    Montréal, QC, Canada Soho Square Solutions Full time

    Role: Business Analyst In Disaster and IT Recovery TeamDuration: Initially a 2-year contract, with the possibility of extensionLocation: Toronto or MontrealHybrid Working Mode: Must be willing to work in a hybrid mode, including weekly visits to the officeKey Requirements:Experience in Service Continuity Management: Candidates should possess a solid...

  • ERP Business Analyst

    1 month ago

    Montréal, Canada IT Unlock Consulting Full time

    **D365 Business Analyst (ERP)** **Location: MONTREAL (hybrid) Ready to work 2+ days per week on site depending on mission** **PERMANENT FULL TIME** **Job description**: We are looking for a talented D365 Business Analyst. The is a new implementation and the position is permanent. The work is hybrid and begins ASAP. Exciting technologies and intriguing...

  • Business Analyst

    3 weeks ago

    Montréal, Canada Soho Square Solutions Full time

    Role: Business Analyst In Disaster and IT Recovery TeamDuration: Initially a 2-year contract, with the possibility of extensionLocation: Toronto or MontrealHybrid Working Mode: Must be willing to work in a hybrid mode, including weekly visits to the officeKey Requirements:Experience in Service Continuity Management: Candidates should possess a solid...

  • Analyste Junior, Investissements Immobiliers Junior

    2 weeks ago

    Montréal, Canada Broccolini Construction Inc. Full time

    Broccolini est une entreprise familiale et un fournisseur unique de services en construction, en développement et en immobilier. Notre entreprise dessert, au Canada, les marchés industriels, commerciaux et résidentiels. Broccolini est reconnu pour la qualité de son travail, ses technologies innovatrices, sa franche collaboration et ses normes de qualité...

  • ERP Business Analyst

    1 week ago

    Montréal, Canada IT Unlock Consulting Full time

    D365 Business Analyst (ERP) Location: MONTREAL (hybrid) Ready to work 2+ days per week on site depending on mission PERMANENT FULL TIME The Team: You will be part of a multicultural team, energetic and supportive contributed. We love winning while having fun at work. We offer the world’s best training to bring you to the next level. We have friendly...

  • Analyste Junior

    2 days ago

    Montréal, Canada GardaWorld Full time

    **Prêt à faire partie de la grande équipe Gardaworld?** GardaWorld est présentement à la recherche d'un(e) Analyste Junior pour sa division de Service de protection dans son bureau situé a Montréal. Relevant de la directrice Finance, vous serez un collaborateur important au sein de l'équipe finance. **Vous serez responsable de**: - Participer au...

  • Security Analyst Junior

    5 days ago

    Montréal, Canada CTConsultants Full time

    **CTC007431 - Security Analyst Junior**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Eleven months**: **Mode de travail: On Site**: **Description**: Locations the customer will consider? - All location except Quebec - With priority - BEDFORD, New Brunswick - FREDERICTON, New Brunswick - Saint JOHN, New Brunswick - Alma...

  • New Grads junior Business Analyst

    3 weeks ago

    Montréal, Canada CGI Full time

    **New Grads *Junior Business Analyst (Start date May 29, 2023)**: **Category**: Business Analysis (functional and technical) **Main location**: Canada, Quebec, Montréal **Position ID**: J0123-1377 **Employment Type**: Graduate **Position Description**: - Analyze client requirements in accordance with the architecture specifications - Perform functional...

  • Junior Finance Analyst

    3 weeks ago

    Montréal, QC, Canada IPEX Full time

    Junior Financial Analyst Intern - Reporting & Consolidation Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Junior Financial Analyst Intern. This role is based in our Verdun, Quebec office and reports to the Senior Manager of Consolidation and Reporting. IPEX is...