Summer 2024 Student

**Job Summary**

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

**Please note**: This posting is for a 4-month Student Summer 2024 placement with a start date of May 2024 and end-date of August 2024. In order to be eligible for this 4-month Student position, you must either:

- Be returning back to school after the work term end-date of August 2024; or
- If you are not returning back to school (i.e. are graduating in April/August 2024), but you require the work term as a mandatory component to in order to graduate successfully.

**What is the opportunity?**

Are you currently a 1st, 2nd or 3rd year student enrolled in a Post-Secondary Program, and would like to explore what a career at RBC could look like? We are seeking students to intern for the summer in Atlantic Canada.

Open the door to the first of many opportunities at RBC and experience the challenges and rewards of working in the financial services industry. If you have the drive to deliver exceptional customer service, you can build a great career with us and gain progressive learning opportunities year over year through our Atlantic Canada Summer Student Program.

In the first year, you gain foundational skills as a Client Service Representative, the face of RBC. You work on the front lines, serving clients, carrying out transactions, solving problems and spotting sales opportunities. This is an important role providing advice to clients and finding solutions that meet their individual needs.

**What will you do?**

Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
- Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
- Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Understand & resolve client concerns, where possible, at first point of contact
- Educate & assist clients with using RBC digital capabilities
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

**What do you need to succeed?**

**Must-have**
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work a variety of hours including evenings and weekends
- Eagerness to learn and determination to succeed

**Nice-to-have**
- Bilingual English/French

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive and high-performing team
- A world-class training program in financial services
- Ability to make a difference and lasting impact

**Job Skills**

**Additional Job Details**

**Address**:
6 COMMERCIAL ST:MIDDLETON

**City**:
MIDDLETON

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Student/Coop (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-03-06

**Application Deadline**:
2024-03-17

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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