See more Collapse

Training and Delivery Manager

4 weeks ago

Calgary, Canada LivingWorks Full time

**LivingWorks is seeking an**

**REGIONAL TRAINING AND DELIVERY MANAGER**

**Colorado, USA**

**_Remote Position within Colorado _**

**About LivingWorks**

For nearly four decades, we’ve wondered: how can we make the world a better place? At LivingWorks, that comes
in the form of saving lives from suicide. We make it possible with innovative, evidence-based training that can
empower anyone to recognize someone’s distress and take action to keep them safe. Everyone has a role to play,
and we have a training program for every role.

We’ve grown a lot over the past four decades. From a small startup to a global company, we’re honored to be
training communities and organizations around the world. Military units, teachers, corporations, volunteers, faith
communities, mental health professionals, and countless others rely on our training to save lives every day.

LivingWorks is a mission-driven, for-profit company. This means:

- We exist for our mission: to make communities everywhere safer from suicide.
- Everything we do, and how we do it, must contribute to our mission.
- Profit is an ‘outcome’ of what we do, not the ‘why’ of what we do.
- Profit ensures the sustainability of our organization to serve our mission.

**About the Position**

As a member of the Training and Delivery Team, the Regional Training and Delivery Manager, Colorado (RTM)
works collaboratively with key stakeholders to establish, expand, and support Networks of Safety within their
region. The RTM provides oversight of Trainers in their region to ensure that LivingWorks programs are delivered
wherever and whenever needed with the highest quality, and, that Trainers receive the highest quality training
and support. The RTM collaborates with the Suicide Prevention Manager (SPM) who manages the strategic
objectives in the region.

**Delivery**:

- Maintain the optimum number of Trainers in the network to meet current and foreseeable market need

(Delivering programs wherever and whenever needed in the region);
- Understand and provide recommendations for cost effective training delivery;
- Management and coordination of Training and Delivery in the region;
- Provide appropriate administrative support to Trainers;
- Maintain ‘active’ trainer status by delivering a specified number of trainings / year;
- Assist with the delivery of ‘hosted workshops’ as required;
- Provide continuous quality improvement (CQI) recommendations to leadership.

**Training**:

- Using participant feedback, provide ongoing mentoring, coaching and guidance of Trainers as needed;
- Ensure Trainers are aware of and comply with Training and Delivery Systems and Standards;
- Deal with escalated QA concerns and customer complaints (within grievance process);
- Manage annual minimum workshops for Trainers in accordance with Quality Assurance Standards,
- ensuring all maintain ‘active status’;- Collaborate with the Compliance Team;
- Identify Trainers for the delivery of Hosted Workshops and other duties (coaches and consulting trainers

in the region.

**Training Network**:

- Map out region for trainer capacity (skill level, location, abilities, availability)
- Establish strong effective working relationships with Trainers in the region;
- Conduct community assessment of suicide prevention;
- Gather business opportunity information from Trainers and directly from current or potential customers,
- then share that information with the Suicide Prevention Managers;- In collaboration with Suicide Prevention Managers, identify and connect LivingWorks to key decision
- makers in strategic organizations;- Understand and provide recommendations for dealing with competitor strategies and products;
- Understand and implement best practice business development strategies;
- Increase awareness of the LivingWorks brand and products to new and existing markets;
- Identify specific needs and challenges in the region (unique demographics for example);
- Identify, develop, and grow existing and new partnerships including but not limited to industry,
- professional associations, government, etc;- Attend regional conferences and events on behalf of LivingWorks;
- Participate in the development and implementation of brand, marketing and media engagement

initiatives.

**Education and Experience**
- Minimum five (5) years of experience in a LivingWorks trainer role;
- Is a current, active LivingWorks Trainer;
- Bachelor’s degree or equivalent in a relevant field of study.

**Competencies and Attributes**:

- Demonstrated problem-solving and customer service skills;
- Demonstrated effective community outreach and stakeholder relationship building;
- Ability to inspire other Service Delivery professionals;
- Demonstrated consultative influencing skills;
- Excellent interpersonal communication and public speaking skills;
- Self-reliant, self-motivated;
- Can work effectively from a home office and be able to travel, primarily within the region but, also on
- occasion,

We have other current jobs related to this field that you can find below

  • Regional Training and Delivery Manager

    3 weeks ago

    Calgary, Canada LivingWorks Full time

    **LivingWorks is seeking an** **REGIONAL TRAINING AND DELIVERY MANAGER** **California/Nevada** **_Full Time, Remote Position within California or Nevada _** **About LivingWorks** For four decades, we’ve wondered: how can we make the world a better place? At LivingWorks, that comes in the form of saving lives from suicide. We make it possible with...

  • Class 1 Company Delivery Driver

    3 weeks ago

    Calgary, Canada SwitchX Delivery Experts Full time

    **Company description** SwitchX Delivery Experts, is a Calgary based transportation company which specialize in providing delivery services within Calgary and it's surrounding areas. It is our company's guarantee that we will offer you with on-time pickup and delivery on everything from a parcel to a trailer load. We accept all general goods as well as any...

  • Administrative Assistant, Training Delivery

    2 months ago

    Calgary, Canada Energy Safety Canada Full time

    **_**Pending Funding Approval**_** **Be a part of building a stronger, safer workforce!** As the national safety association for the oil and gas industry we advocate for worker health and safety**.** ***Everything we do is guided by our values: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part...

  • Administrative Assistant

    2 weeks ago

    Calgary, Canada Energy Safety Canada Full time

    **Be a part of building a stronger, safer workforce!** As the national safety association for the oil and gas industry we advocate for worker health and safety**.** ***Everything we do is guided by our values: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to getting...

  • Administrative Assistant, Training Delivery

    1 week ago

    Calgary, Alberta, Canada Energy Safety Canada Full time

    _Pending Funding Approval_Be a part of building a stronger, safer workforceAs the national safety association for the oil and gas industry we advocate for worker health and safety.***Everything we do is guided by our values: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to...

  • Training Manager

    2 weeks ago

    Calgary, Canada Marriott International, Inc Full time

    **Job Number** 23124169 **Job Category** Human Resources **Location** Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Monitors compliance of all required training, including training programs for new...

  • Delivery Manager

    1 month ago

    Calgary, Canada Avanade Full time

    As a project delivery manager, you are responsible for managing the day-to-day activities of the delivery team and the overall performance and growth of your assigned portfolio. You will have the opportunity to work with multi-disciplinary global teams (Capabilities/Service offering sales and technology lead) to define and implement delivery strategy and...

  • Training Coordinator

    2 months ago

    Calgary, Canada The Institute for Performance and Learning Full time

    OverviewHexagon Autonomy and Positioning (A&P) is looking for a Technical Training Coordinator to develop, maintain and deliver complex technical training material for our internal and external customers.In this position, you will manage all aspects of the Customer Support training programme to ensure that our training material is delivered to the highest...

  • Training Coordinator

    2 months ago

    Calgary, Canada The Institute for Performance and Learning Full time

    OverviewHexagon Autonomy and Positioning (A&P) is looking for a Technical Training Coordinator to develop, maintain and deliver complex technical training material for our internal and external customers.In this position, you will manage all aspects of the Customer Support training programme to ensure that our training material is delivered to the highest...

  • Training Coordinator

    2 months ago

    Calgary, Canada The Institute for Performance and Learning Full time

    OverviewHexagon Autonomy and Positioning (A&P) is looking for a Technical Training Coordinator to develop, maintain and deliver complex technical training material for our internal and external customers.In this position, you will manage all aspects of the Customer Support training programme to ensure that our training material is delivered to the highest...

  • Training Coordinator

    3 weeks ago

    Calgary, Canada The Institute for Performance and Learning Full time

    OverviewHexagon Autonomy and Positioning (A&P) is looking for a Technical Training Coordinator to develop, maintain and deliver complex technical training material for our internal and external customers.In this position, you will manage all aspects of the Customer Support training programme to ensure that our training material is delivered to the highest...

  • Training Coordinator

    3 weeks ago

    Calgary, Canada The Institute for Performance and Learning Full time

    OverviewHexagon Autonomy and Positioning (A&P) is looking for a Technical Training Coordinator to develop, maintain and deliver complex technical training material for our internal and external customers.In this position, you will manage all aspects of the Customer Support training programme to ensure that our training material is delivered to the highest...

  • Training Instructor- Microsoft Office

    3 weeks ago

    Calgary, Canada Institute of Software Training Full time

    **About us** Our goal is to to help you select a flexible class schedule that you can choose from Morning ,Afternoon or evening time slots. Institute of Software Training is managed and run by experienced and qualified professionals from the education management arena. Through a multidisciplinary approach to education that combines technical and hands-on...

  • Manager, Service Delivery

    4 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...

  • Manager, Service Delivery

    4 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...

  • Manager, Service Delivery

    3 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...

  • Manager, Service Delivery

    3 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...

  • Manager, Service Delivery

    4 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...

  • Manager, Service Delivery

    3 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...

  • Manager, Service Delivery

    3 weeks ago

    Calgary, AB, Canada SmartLayer Business Solutions Full time

    SmartLayer Business Solutions ( is an independently-run computing and technology consulting company, which provides customized and high-quality services. We offer IT consulting, managed services, asset management, system design and installation, custom software and web development services, and training and user support services.SmartLayer creates and...